Switzerland Job Openings
Qim Info
Business Systems Analyst
Geneva
FULL TIME
October 2, 2024
An IT engineering and digital services company founded in 2004, Qim info has offices in Switzerland (Geneva, Lausanne, Zurich & Basel) and France (Annecy, Lyon & Paris). As part of the Mo Ongy group, the company also benefits from an international development network.
As the 3rd largest IT company in French-speaking Switzerland (ICT Journal), Qim info is above all a group of consultants capable of intervening at all levels of an information system in different fields (Research & Development, Functional, Infrastructure & Networks, Data, Dev Ops, etc.) and different business sectors (Banking, Finance, Insurance, Luxury, Retail, Aeronautics, etc.). With over 650 employees, we’re always on the lookout for new talent!
Your tasks:
- Serve as a primary contact for a designated community of users
- Participate to delivery of the following services: gathering requirements, taking and following up user
process improvements, performing internal acceptance testing, and supervising user acceptance testing
- Participate in incident resolution, data extraction and other operational activities in support of specific
- Participate to meetings with business users and IS personnel for defining, prioritizing and resolving user
- Advise super-users on application usage, finding solutions and proposing workarounds when appropriate
- Participate in project preparation activities
- Support the IBS team and IS in improving internal processes
- Strong IT background, especially in application development, testing and support
- Strong analytical skills and ability to deal efficiently with complex or multi-functional issues
- Good knowledge of business process analysis techniques and tools (Miro, Bizagi, Jira, Confluence, …)
- Advanced experience in translating business requirement into User Stories.
- Extended experience in Agile SCRUM methodology with proof of experience in similar business
- Customer service oriented, flexible and open minded
- Willingness to travel to support application rollouts and other project activities
- Fluent in English
- Permanent contract
- 100% working time
- TT: 2 days teleworking per week
- ASAP start date
- Location: Geneva
o Gathering and documenting business requirements.
o Handling and following up user requests.
o Translating business needs into functional and technical specifications.
o Proposing process improvements.
o Coordinating and supporting User Acceptance Testing (UAT).
o Advise super-users on application usage, finding and proposing workarounds.
o Coordinating system-wide changes across multiple platforms.
o Leading and participating in Unit Testing and UAT activities.
o Contribution to the testing strategy (both definition and execution phases)
- Manage L2 and L3 support, handling incidents in your area of responsibility.
Recognised expertise in the world of consultancy, with an activity focused on ten or so business sectors and knowledge of all IT professions.
Close proximity to our consultants and high-quality HR and management support to help them develop their skills and carry out their day-to-day assignments.
Joining us also means sharing more than just a coffee break! Qim tech talks, company evenings… We organise a whole host of events every year, so you’ll have plenty of great memories to share!
Want to find out more?
We look forward to receiving your application
je candidate
Madani Diallo
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