Position Title : Coordination and Support Officer (Management and Reform)
Duty Station : Geneva, Switzerland
Classification : Professional Staff, Grade P3
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 24 September 2024
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands;
Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People's Democratic
Republic (the); Madagascar; Marshall Islands; Micronesia (Federated
States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Samoa; Sao
Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga;
Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.
Context:
IOM is the leading Organization in the field of migration and has a staffing complement of
22,000+ staff in more than 500 locations worldwide working on humanitarian and development
programmes.
In support of the responsibilities of the Deputy Director General for Management and Reform
(DDG) which is to provide institutional leadership, set institutional goals and priorities, maintain
global oversight of IOM management and implementation of reforms, the Coordination and
Support Officer (Management and Reform) will facilitate effective coordination and
communication between Headquarters (HQ), Regional Offices (ROs), Country Offices (COs)
and other organizational structures.
Under the overall supervision of the DDG and direct supervision of the Special Advisor to the
Deputy Director General for Management and Reform, the Coordination and Support Officer

(Management and Reform) will provide technical, analytical, and organizational support to the
work of the DDG. In addition, the Coordination and Support Officer (Management and Reform)
will support the DDG on guiding and coordinating the tasks that fall under the portfolio of the
Deputy Regional Director (Management) based in Regional Offices.
Core Functions / Responsibilities:
1. Coordination and Communication:

• Provide support to the DDG and the Special Advisor in coordinating with various Offices

including Regional Offices, Departments, Divisions, and Units both within and outside the
Management and Reform Pillar. Coordinate cohesion across the Departments and Divisions
within the Management and Reform structure to ensure they efficiently and effectively fulfil their
responsibilities.

• Stay abreast of departmental workplans, initiatives and developments in the Management and

Reform Pillar Departments and Divisions and Regional Offices and provide support and
recommendations to the DDG on emerging needs, best practices, and to ensure necessary
follow-up.

• Coordinate with counterparts within the Executive Office.

• Coordinate the preparations of the DDG's participation at HQ, field, and external events.

2. Data Collection and Reporting:

• Gather and consolidate planning, finance, and administrative updates from the departments,

divisions and units falling under the portfolio of the DDG.

• Provide data analysis and horizon scanning where necessary to support DDG on shaping

strategic directions and planning within the M&R Pillar

• Prepare briefing notes, status reports, provide inputs, and draft responses to incoming

communications.

• Coordinate briefings and updates for the DDG on activities inside and outside the Organization

which relate to the DDG’s portfolio of responsibilities.

• Monitor the progress of tasks assigned by the DDG to various teams or individuals.

3. Knowledge Management:

• Contribute to knowledge management by keeping clear and up to date records of

correspondence and decisions, in particular formal DDG approvals and memos.

• Liaise with counterparts in the Executive Office to ensure smooth coordination of events and

priorities within the Leadership Team. 4. Additional Duties:

• Perform other duties as assigned by the DDG and Special Advisor.

Required Qualifications and Experience:
Education

• Master's degree in Business Administration, Management, Economics, Finance, or a related

field from an accredited academic institution with five years of relevant professional experience;
or,

• University degree in the above fields with seven years of relevant professional experience.

Experience

• At least five years (seven years for bachelor’s degree holders) of relevant professional

experience in Project Support and Coordination in a fast paced environment;

• Considerable experience in agenda setting, high level presentations, document review;
• Working experience in country and regional offices, ideally in various roles;
• Knowledge and experience in policy development and research is an advantage;
• Experience in resources and administrative management matters is an advantage; and,
• Experience in writing policy and/or guidelines.

Skills

• Knowledge of organizational policies and practices especially those that relate to Management

and Reform is an advantage;

• Excellent liaison and communications skills;
• Excellent organizational skills, with proven record of maintaining oversight of multiple work

streams in parallel;

• Strong strategic and creative thinking;
• Commitment, drive for results and efficiency;
• Ability to work effectively and harmoniously with colleagues from varied cultures and

professional backgrounds; and,

• Demonstrated ability to work independently against tight deadlines.

Languages
IOM’s official languages are English, French, and Spanish. All staff members are required to be
fluent in one of the three languages.
For this position, fluency in English is required (oral and written). Working knowledge of another
official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).
Required Competencies:
Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural

differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner

consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve

shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely

manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and

innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes

responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains

complex matters in an informative, inspiring and motivational way.IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members.
Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and background verification and security
clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be
required for individuals hired on or after 15 November 2021. This will be verified as part of the
medical clearance process.
Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.
How to apply:
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment
system, by 24 September 2024 at the latest, referring to this advertisement.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.
Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment
Posting period:
From 11.09.2024 to 24.09.2024
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.
Requisition: VN 2024 552 Coordination and Support Officer (Management and Reform) (P3) Geneva,
Switzerland (59137902) Released
Posting: Posting NC59137903 (59137903) Released