Switzerland Job Openings
UBS
Direct Mailing Specialist (Inspire expert)
Zürich
FULL TIME
October 30, 2024
Do you like to work independently in close cooperation with various stakeholders?
Are you customer- and solution-oriented with a high level of risk and quality awareness?
Then you are exactly the person we are looking for to complement our Mass Mailing Services Team in Zurich Altstetten.
In P&C Operations we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future. To succeed our people must:
- deliver excellence while focusing on operational risks and commercial targets.
- put our clients first and build successful partnerships with our internal stakeholders and external vendors.
- drive our organization forward by working with purpose and passion.
Your area of responsibility:
- process complex regulatory customer communications and personalized marketing mailings from order receipt to customer delivery
- independent planning, coordination and execution of mass mailing orders
- publish excellent customer communications in close cooperation with our clients, internal IT units and external downstream partners
- monitor successful multi-channel processing of content and documents
- support change initiatives as subject matter expert and ensure their successful implementation
- proactively identify and mitigate risks in our area of responsibility
- apply your own expertise and professional judgement to further develop processes and achieve the best possible results
- ensuring legal and regulatory requirements as well as internal policies and contracts are met
Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.
- you are a professional in the creation and processing of variable, data-driven customer communications (direct mailings)
- proficiency in Quadient Inspire solution is a must, experience corporate design and branding guidelines a plus
- Data Management and basic scripting (Power Query, Javascript, etc.) are no foreign words for you
- you feel comfortable taking on responsibility and independently supervising and implementing your own orders end-to-end
- independent, precise and structured working as well as customer-oriented thinking and acting is part of your DNA
- you are used to working closely with customers and various stakeholders
- you enjoy working in a fast and flexible working environment
- high quality and risk awareness determine your daily actions
- you can communicate fluently in German and English and are confident in grammar
We have a presence in all major financial centers in more than 50 countries.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #team UBS and make an impact?
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