We are Planted and we have big things in store – and for that we need YOU!
After years of research, Planted was founded in July 2019 as a spin-off from ETH Zurich. Our revolutionary plan will make the world a better place. We structure meats from plants that is no way inferior to animal meat, scores with unique taste, and authentic texture, and is miles ahead in terms of sustainability and health!
Planted is more than a delicious product - it's also an attitude. We want to radically change the way meat is perceived and consumed and inspire a shift from eating animal proteins to eating plant proteins.
We bring about change. Not just because we can. Because we have to. Are you hungry for change too? Then join our «Tasty Revolution»!


Your mission:

• You manage inquiries from customers related to products, shipping, and delivery, as well as B2B partnerships in sectors like food service, gastronomy, and retail.
• You handle incoming requests with reactive selling and provide information about our product offerings.
• You take on the functional lead for Order Management in the UK and act as deputy for Order Management in other markets.
• You maintain and update the customer database, ensuring accurate records.
• You document back-office processes when necessary and provide various assistance tasks upon request.
• You support the Operations Hub Manager with project work for the CH Circle and lead B2B/B2C partner-shop activities across all markets.
• You manage month-end closing tasks and provide sales support and customer service for the German-speaking region in Switzerland.

You:

• Have strong analytical skills and a customer-oriented mindset.
• Have at least one year of experience in a similar position.
• Bring an independent, structured, and efficient approach to your work.
• Are willing to make extra efforts and take full responsibility for your projects.
• Possess excellent MS Office and Excel skills.
• Speak English and German fluently, with French being a plus.

Please note that we only consider applications that reach us directly through our career platform. We're pleased if you upload a personalized video so that we can get a first impression of your personality. However, it is no disadvantage if you decide to apply without video.


If you have any questions, Manuela from Team Talent & Culture is happy to help you out: manuela.schaller@eatplanted.com