Wärtsilä

Parts Sales Engineer

Frauenfeld

October 8, 2024

Parts Sales Engineer
Parts Sales Engineer

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

We are currently seeking a dynamic and motivated Parts Sales Engineer to join our Spare Parts Business on a permanent basis. The preferred location for this position is in Frauenfeld (Switzerland), but other locations can also be considered. As a valued member of the 2-stroke Parts Identification Team, you will play a pivotal role in our global Parts Coordination/Sales Network during the quotation phases.

Your responsibilities will include searching for information and identifying and entering the results into the quote/code resolution and acting as a key point of contact throughout the process.

What will you be doing?

As a Parts Sales Engineer/Technical Identification specialist, your responsibilities will include:

  • Identifying 2 Stroke Engine Parts and adding supporting documentation
  • Archiving findings in code resolution
  • Providing technical advice to network companies on investigations and sales projects
  • Enhancing our spare parts business by offering first-class technical support to internal customers, including material planning, purchasing, and pricing
  • Reviewing technical documentation and making changes or adding information where needed (Bulletins, Design Messages, Manuals, etc.)
  • Developing processes to obtain, store, and utilize data, supporting increased coverage and sales opportunities.

To shine in this role, you should have:

  • Technical education/Lehre, Technical Writer, Spare Parts Expert, and/or with further education as Technical Business Administration (Technischer Kaufmann/Kauffrau/Betriebswirtschafter).
  • High attention to detail with a methodical and practical approach to problem-solving.
  • Team player.
  • Excellent interpersonal skills, with the ability to build strong internal customer relationships that enhance the customer experience.
  • A flexible approach to work and a quick learning ability.
  • Eagerness to understand processes, reevaluate, and adopt new methods where applicable.
  • Clear communication skills in both English and German.

The below are considered an advantage:

  • Experience with 2 or 4-stroke engine operation and/or maintenance.
  • Maritime background.
  • Parts Supply Chain understanding.
  • SAP experience.
  • Database experience (Access or a similar tool).
  • Analytical skills, Power BI expertise.

Why you and us

We have an amazing, hardworking and talented team. We are passionate about the work we do and hope to find a colleague with a shared passion for engines, the maritime world and delivering a world class service.
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within an international working environment, in an ambitious and growth orientated organisation.

Contact and next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline, by submitting your application in addition to a Motivation letter, updated CV and certificates of education, reference letters from previous employers (if available) through our career’s portal. We aim to keep you updated on the process all the way.

If you have any questions in regard to this position or process, feel free to ask your questions directly to the hiring manager - Pieter Zandt, Manager Parts Sales Support via email at pieter.zandt@wartsila.com.

Please note that applications through email or recruitment agency will not be considered.

Last application date: 18/10/2024

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
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