1. Incoming RMA packages login, receiving.
2. Open RMA packages and perform physical and visual inspection.
3. Keeping track of return record and follow up on related process with vendors.
4. Communicate with vendors for updates and solutions on new and pending issues.
5. Review and process RMA request, and check status for customers.
6. Handling shipping process for RTV packages.
7. Organize and maintain cleanliness at receiving dock and warehouse at all time
8. Assist in parts transferring in between departments and buildings.
9. Maintain daily reports and documents handling.

1. Strong communication and management skills.
2. Detail oriented and good time management.
3. Independent person and also a strong team player.
4. Customer relations experience.
5. Microsoft Office knowledge
6. Fluent in English.
7. Computer components knowledge