รายละเอียดงาน

หน้าที่ความรับผิดชอบ

• Monitoring all Travel Claims are accurately process and deal with claimants/representatives in line with the provisions of the policy and within the specified service level agreements
• Overseeing the daily operations of claim examiners handling new claim inventory, mail correspondence, appeals, special handling, and claim resolution customer service calls.
• Managing staff performance (production, quality, attendance) resource allocation and staff training to ensure all claims are processed accurately and timely in accordance with regulatory and corporate requirements.
• Overview internal Quality Control of Claim Process and all required claim reports monthly.
• To provide monthly report on claim’s statistics and update for internal and external customers
• Ensure claims correspondence to customers from the assessors is correct and delivering the right messages to customers
• Support the development, implementation and maintenance the claims, insurance reporting standards and IT software application and including any launching new products.
• Supervising and supporting the Claim examiners with clarification on claims processing and claim approval with the authorization limit
• Ensured to control and delegate decision making in the day-to-day for claim authority to approve the claim within the benefit limit.
• Coach, instruct and monitor and lead personnel within a junior in team and coworkers e.g. nurse ,Medical Assistance coordinator and Underwriters
• Others as assigned
Key Working Relationships
• - This position requires a person who is a good leadership management. The successful candidate must be presentable and capable of establishing a good rapport with people of varied juniority and seniority in the companies that will be approached and need to establish a good working relation with our fronting insurance companies. To be successful the person will need to be dedicated, trustworthy and persistent in their efforts to promote the company’s services.

คุณสมบัติ
คุณสมบัติเพิ่มเติม

• Minimum bachelor's degree
• Some experience in Travel Insurance or any types of insurance would be advantage
• Advance computer skills and proficiency on MS Office
• Process good conceptual ,analytical and problem solving skills
• Work experience Senior/Supervisor Role will be advantage
• Good leadership and motivational skills
• Good English communication skill, TOEIC 600, if available

สวัสดิการ

• ประกันสังคม
• สิทธิการเบิกค่าทันตกรรม
• ทำงานสัปดาห์ละ 5 วัน
• ประกันชีวิต
• ประกันสุขภาพ
• เงินโบนัสตามผลงาน
• ตามข้อตกลงของบริษัท

สวัสดิการอื่นๆ

วิธีการรับสมัครงาน

• hr_26418_858316@applywork.jobbkk.com

ข้อมูลติดต่อ

สาย 11, 23,
38, 60, 72, 93, 99,
113, 512

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