รายละเอียดงาน

หน้าที่ความรับผิดชอบ

• Process all Medical claims, extended warranty claims having regard to the validity of the policy/claim, policy limits, the circumstances surrounding the claim, cost containment opportunities and Company service standard requirements/time-frames for the processing and finalization of all claims
• Medical review and follow up medical information, claim assessment
• Provide Claims Management reports as evidence of the service standards being achieved
• Liaise with the Medical Assistance Coordinator as necessary in the management of emergency medical claims
• Liaise with external providers as appropriate to ensure claims are managed in a cost and time effective manner in line with Company service standards and expectations
• Liaise with internal – Travel Insurance Manager for the approval or decline claims
• Prepare letters and other documentation as necessary subject to Company service standards
• Provide optimum levels of customer service by answering any questions professionally, listening and developing a rapport with the customer and taking all necessary action to meet customer expectation and solve customer problems in a timely and efficient way
• Provide quality follow through and excellence in service in all dealings with customers and client companies
• Provide honest and fair assessment of status of workload to management
• Ensure the status of claims handled reflects the true status of the claims
• Ensure that estimates are maintained as a true reflection of the potential or actual claim exposure
• Prepare and submit reports to the Healthcare Manager as required
• Working Hours : 8.30 – 17.30 hrs.
• Working Days : Monday - Friday

คุณสมบัติ
คุณสมบัติเพิ่มเติม

• Bachelor Degree of any field
• Experience in Health Insuranceม or other kind of insurance would be advantage
• Good English skills are required and any other language skills would be extremely useful
• Computer Literate and able to work efficiently with Word and Excel as a minimum
• Good Interpersonal Skill
• Possess good conceptual, analytical and problem solving skills
• Self-motivated and able to work with minimal supervision
• Good team player

สวัสดิการ

• ประกันสังคม
• สิทธิการเบิกค่าทันตกรรม
• ทำงานสัปดาห์ละ 5 วัน
• ประกันชีวิต
• ประกันสุขภาพ
• เงินโบนัสตามผลงาน
• ตามข้อตกลงของบริษัท
• ค่าทำงานล่วงเวลา

สวัสดิการอื่นๆ

วิธีการรับสมัครงาน

• hr_26418_1264881@applywork.jobbkk.com

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