Accountable for end to end management of Network performance life cycle i.e Project sites acceptance, Cluster acceptance Scope of work to Managed services scope of work.
Interact with customer to ensure strict adherence with Contractual SOW.
Oversee unit finance to guarantee a secured budget for the unit & Conduct periodic Resource & Competence Management.
Assure service delivery execution aligned with well-defined KPI/SLA/targets for contract-conforming deliveries.
10+ Years of Experience at Senior manager or above position in Managed services & Hands on experience in NW Roll out.
Line Management experience.
Customer LT group interaction experience.
Work Level Agreement (WLA) and Service Level Agreement (SLA) understanding.
Financial structures for Service Delivery.
Competency Management, Strategic Planning, Capacity Planning.
Employee Performance Management.
Exposure with Network solutions / KAM domain.
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Primary country and city: Thailand (TH) || Bangkok.
Job details: Service Owner.
Primary Recruiter: Sitthinon Charoenkitwayo.
Job skills required: Finance