This position is handling on UPS service activities (Installation, Preventive Maintenance and repair).
Resolve customers problem in term of service issue and products quality issue, to find out the root cause and provide the corrective action for short term and long term.
Handling and scheduling on service activities assignment by management and planner.
Update an activities with service planner and customers through system implementation.
Be standby support onsite service for customers in the area assignment and nationwide.
Provide service report, site investigation report and RAC report for each customers.
Communicate and coordinate with Regional team in term of service escalation process, technical issue and products training through information.
Qualifications Male, less than 30.
Bachelor's degree in Electrical Engineer, Electronics Engineer or relates fields.
This position require 2-3 year experience in Service Engineer/ Project Engineer or Technical Support Engineer (fresh graduate are welcome).
Experience in after sales service in IT / Power or Electronics Consumer Products.
Schedule planning and managing activities assignment.
Be able to work under pressure and handling on customers complain.
Possess own transportation and be able to travel to customer site.
Able to communicate in English. Willing to work in multinational culture.
Good MS office skills.
Primary Location: TH-10-Bangkok.
Schedule: Full-time Unposting Date: Ongoing
Job skills required: Electronics, English