Turkey Job Openings

Medical Departures
Medical/Dental Sales Representative
Istanbul
October 22, 2024
- Convert phone calls, chats, and emails from Americans, Canadians, and Europeans into medical bookings at medical clinics in Mexico, Costa Rica, Panama, Colombia, Thailand, Indonesia, Vietnam, the Philippines, and Turkey.
- Coordinate appointment bookings between Medical providers and patients in English.
- Recommend promotions that can help patients save money on their medical treatment.
- Follow the suggested script provided to all Inside Sales Representatives.
- Daily tracking and monitoring of Sales funnel, conversions, and projections.
- Proactively identify systemic issues that need to be resolved to prevent future customer concerns.
- Answer phone, Whats App, email, and social media inbound inquiries according to established SLAs
- Respond swiftly and courteously to customer inquiries or complaints.
- Upgrade patients by recommending or cross-selling higher-value medical treatments.
- Capture customer information, including email addresses, phone numbers, desired healthcare destination & medical procedures for future follow-up.
- Adjust sales presentation based on success/fail averages.
- Coordinate with other departments (Sales managers, Marketing department).
- Record details of inquiries, comments, and complaints.
- Actively listen to patients' needs and recommend the right clinic and or promotion to help patients save money and achieve their medical or dental goals.
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Attend weekly 1-on-1s, team meetings, and training and coaching sessions as required.
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