Turkey Job Openings

SWOT Hospitality

Retail Operations Manager

Istanbul

FULL TIME

September 17, 2024

Retail Operations Manager – Istanbul , Turkey
We are looking for a professional and customer service-oriented Retails Operations Manager to oversee daily operations at our store - huge candy shop with exciting concept in Rixos Tersane , Istanbul. As the retail operations manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.
The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
Store Manager Responsibilities:
  • Delivering excellent service to ensure high levels of customer satisfaction.
  • Motivating the sales team to meet sales objectives by training and mentoring staff.
  • Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hiring, training, and overseeing new staff.
  • Responding to customer complaints and concerns in a professional manner.
  • Ensuring store compliance with health and safety regulations.
  • Developing and arranging promotional material and in-store displays.
  • Preparing detailed reports on buying trends, customer requirements, and profits.
  • Undertaking store administration duties such as managing store budgets and updating financial records.
  • Monitoring inventory levels and ordering new items.
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