Job description
Job description
Due to continued growth, Saltire are looking to recruit an experienced, outgoing and confident Administrator to join our Admin team at our head office in Bellshill
You will provide administrative support to assist in the smooth running of daily operations.
You will be involved with the coordination and implementation of office procedures, specific contracts, projects and tasks.

• Planning efficient routes for our engineers via Saltires automated planning and scheduling system
• Liaising with Team Leader and Engineering Managers over manpower requirements
• Liaising with customers and clients to make changes to appointments and deal with any email queries
• Dealing with a high volume of telephone calls from customers and clients
• Ensuring appointment letters are sent out within the required timeframes
• Monitoring and reporting on programme progress to client to ensure compliance with client KPIs and compliance for gas / electrical legislation
• Sending reports to clients (daily / weekly)
• Assisting with any other duties required by my Team Leader or Manager
• Ensuring all compliance paperwork is completed and passed to client within agreed timescales

Desirable qualities:

• Excellent organisation skills
• Fast Learner
• Reliable
• Excellent communication skills
• Excellent IT/Excel skills
• Excellent Time Keeping
• Experienced in all aspects of administration
• Excellent at working under pressure and to tight deadlines

You’ll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers’ lives.
Training & Support
You will be provided with extensive, on the job training as well as on going support from Team Leader & Manager.
This includes a company overview of all departments and extensive training on our in house IT systems.
Could you be who we are looking for?
It’s our people that truly make what we do so special. As part of the Saltire family, your job will be to put our customers first and we will give you everything you need to make this happen.
To learn more about our people, careers and the benefits of working at Saltire, visit our website. You can also learn more about Saltire on our social media channels (Facebook / Twitter / Linked In / Instagram)
Job Type: Full-time
Pay: £23,985.00 per year
Benefits:

• Company pension
• Free parking
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 2 years (preferred)
• Administrative experience: 2 years (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person