Pinnacle Group is looking for a vigilant Retail Security Officer to ensure the safety and security of our properties and residents. You will be joining our Facilities Management Team based at Stanley Square Shopping Centre in Sale - 15mins outside Manchester City Centre
Your role will involve monitoring premises, conducting regular patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.
This is a Permanent Role of x 24 hours per week working a min of 2 x 12hour shifts either 0730-1930 or 1930-0730, to cover sickness, holidays and additional event requirements on days , nights and weekends
Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who we’re looking for
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities will include:

• Complete daily security tasks, including the use of client software and security CCTV systems in the control room as well as operating telephone switchboard
• Carry out routine foot patrol along with locking and unlocking of the shopping centre
• Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty.
• Liaison with local authorities including police, emergency healthcare services or even fire extinguishers in case of an emergency.
• To carry out weekly Fire alarm testing and provide First Aid if necessary

Key requirements:

• Valid SIA Front Line DS Licence
• First Aid cert
• You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.
• Be able to access, control and manage a large crowd of people efficiently and quickly.
• Full 5-year UK checkable work history

Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Contact information

86-289-000 Stanley Square Security Mock