Job Title: Community Engagement Coordinator
Location: The Parenting Network, Bridge Shopping Centre, Portsmouth, PO1 1SD
Hours: 25 hours per week
Working Pattern: Worked flexibly between 9am and 6pm on Tuesday, Wednesday, Thursday, Friday and Saturday
Salary: £15,600 per annum
About Us:
At our heart, we are a dynamic family support charity in Portsmouth, dedicated to making a real difference in the lives of local families. Since moving into our vibrant new family support centre, we have experienced a tremendous surge in face-to-face engagements with families eager to get involved or seeking support. This increased interaction underscores the vital role our centre plays in the community, and we are now seeking a creative and passionate individual to join our team to help us continue this impactful work.
Your Role:
As our Community Engagement Worker, you will be the friendly face and creative force at our new centre, where every day brings new opportunities to inspire, support, and engage with the families who walk through our doors. This role goes beyond just a job; it’s about crafting and leading a lively, diverse programme of activities that resonate with our community. Moreover, it's about creating a safe and welcoming space where families feel valued, heard, and supported—a place where they can confidently connect with others, access resources, and find the help they need in a nurturing environment.
What You’ll Do:

• Be the Heart of Our Centre: Create a welcoming, warm environment where families feel supported and understood.
• Lead Dynamic Programmes: Design, coordinate, and lead an engaging programme of activities and events that cater to the diverse needs of our families, both within our centre and in the broader community.
• Daily Drop-in Support: Offer a compassionate ear and practical advice to families dealing with a range of challenges, from parenting issues to financial hardships.
• Collaborate and Innovate: Build strong relationships with other organisations that operate within our family support centre, ensuring a holistic approach that provides our families with seamless access to the full spectrum of services and support they need.
• Connect and Empower: Foster strong connections among families, creating supportive communities that empower parents to thrive.
• Be the Bridge: Serve as the key liaison between families and appropriate external service providers as well as our own in-house programmes, ensuring that everyone involved is working together effectively.
• Ensure Safeguarding and Safety: Uphold the highest standards of safeguarding, ensuring that all families are in a safe environment. Respond to safeguarding concerns promptly and effectively, maintaining a vigilant approach to the welfare of all those who engage with our centre.
• Stay Organised: Keep accurate records of all interactions and support provided, ensuring everything is documented to the highest standard. This includes collecting evidence and writing detailed case studies to demonstrate the impact of our work, which is essential for reporting to funders and securing ongoing support.

What You Bring:

• Creative Flair: A knack for coming up with fresh, engaging ideas for activities and programmes that excite and benefit our community.
• Communication Skills: You’re a people person who can engage with anyone, making them feel heard and valued.
• Organisational Prowess: Juggling multiple projects, events, and activities comes naturally to you.
• Empathy and Patience: You understand the challenges families face and are committed to providing compassionate support.
• Collaborative Spirit: You thrive in a team environment, working seamlessly with colleagues and external partners.
• Problem-Solving Mindset: You see challenges as opportunities to innovate and find practical solutions.
• Reliability and Flexibility: You are dependable and can adapt to changing circumstances, ensuring that you consistently meet the needs of our families and the demands of the role.

Desirable Experience:
We are looking for someone ideally with a background in charity work, family support, community engagement, or a related field. Experience in developing and managing events is also highly desirable. Please note that a valid DBS check will be required for this role.
This opportunity is well suited to a very outgoing and passionate person so if you don’t meet all of the experience requirements but still feel you could be considered please send a cover letter about yourself and we will consider your application.
Ready to Apply?
If you’re excited by the idea of using your creativity to make a tangible difference in the lives of families, we’d love to hear from you! Please send your CV and a cover letter detailing your relevant experience and why you’re the perfect fit for this role.
Job Type: Part-time
Pay: £15,600.00 per year
Experience:

• relative: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Location:

• Portsmouth (preferred)

Work Location: In person