Education Consultant
Job Title: Education Consultant (Sales) - Chinese Speaking
Department/Division: London | Sales/Service
Report To: London Office Manager
Key Responsibilities:

• Sales Targets: Meet sales targets set by region, sales point, and season.
• Sales Techniques: Implement skills and techniques to meet sales targets.
• Quality of Service: Maintain service quality to meet the customer needs within out business scopes, meeting converting targets, and minimizing complaints.
• Agent Network Management: Manage the assigned campus agent network and other marketing channels.

Sales and Marketing:

• Promote Services: Contribute to sales through collaborating with marketing team to promote INTEN's services via social media, events, and referrals.
• Lead Generation: Participate in campus visits, education fairs, workshops, and networking events to generate leads and enhance brand visibility.
• Channel Development: Develop new and existing marketing channels with support and supervision from the Office Manager.
• Communication: Communicate current and future marketing activities to all levels of staff within the company.

Client Consultation:

• In-Depth Consultations: Conduct thorough consultations with prospective students and their families to assess their educational needs, goals, and preferences.
• Education Expertise: Develop a comprehensive understanding of the Overseas education system, including universities, colleges, schools, and various programs.
• Up-to-Date Information: Stay informed on admission requirements, application deadlines, and scholarship opportunities for different institutions.

Program and Institution Recommendations:

• Research and Recommendations: Research and recommend suitable programs and institutions based on clients' needs, goals, and preferences.
• Accurate Information: Provide clients with precise and current information on program details, entry requirements, tuition fees, and other relevant factors.
• Informed Decision-Making: Assist clients in making informed decisions about their educational options.

Application Assistance:

• Application Guidance: Guide clients through the application process, including completing application forms, submitting necessary documents, and preparing for interviews or tests.
• Review and Feedback: Review and provide feedback on clients' personal statements, essays, and other application materials.
• Institution Liaison: Liaise with educational institutions on behalf of clients to address any concerns or questions.

Visa Support and Pre-Departure Preparation:

• Visa Assistance: Assist clients with visa application processes, ensuring timely submission and compliance with all requirements.
• Pre-Departure Guidance: Provide guidance on pre-departure preparations, including accommodation, travel arrangements, and cultural adjustment.

Client Relationship Management:

• Regular Communication: Maintain regular communication with clients throughout the consultation process, addressing concerns or questions promptly.
• Strong Relationships: Build and maintain strong relationships with clients to ensure high levels of satisfaction and repeat business.
• Feedback Collection: Collect feedback from clients and use it to improve service delivery and enhance the overall client experience.

Job Types: Contract, Commission
Pay: £24,000.00-£30,000.00 per year
Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus
• Yearly bonus

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Education:

• Bachelor's (required)

Language:

• Chinese (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London, EC2M 7PD
Expected start date: 02/09/2024