United Kingdom-Hounslow-Middlesex | Full-time | Permanent | Mixed Shift

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine.
Start YOUR career with DHL today…

Hours: Friday-Monday 40 hours per week with 60 minute break (Friday-Sunday 04:00 – 16:00, Monday 04:00 – 12:00)
Location: DHL Aviation at London Heathrow Airport
Grade: N
Department: Operations
DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.
As DHL continues to grow, we’ve an excellent variety of employee benefits available! These include:

• Competitive salary, including unsociable hours shift allowance
• Annual bonus up to 5% (depending on company performance)
• Free onsite parking
• My DHL Rewards (discount, saving, cash back at over 3000 retailers)
• Pension Scheme with up to 6% company contribution
• DHL Share Purchase Plan (after 3 months)
• Private Medical Scheme (after 12 months)
• Access to Occupational Health
• Enhanced Maternity pay (after 12 months)
• Cycle to Work scheme
• CIS Induction – a week’s all expenses paid induction to our Company Values!
• Healthy Minds – Employee Assistance Programme

Key responsibilities:
The role of an Airside Operations Transport Senior Agent is to plan and organise the daily running of the yards and outbound areas, ensuring all 3rd party deliveries are loaded on time. This is a physical role which will involve pushing and pulling containers of freight. You will work along side a number of departments to maintain and distribute stock levels and report to the supervisor for smooth running of the operation.

• Coach and familiarise new joiners within the department including training.
• Respond to any last minute changes.
• Liaise with Ramp Trainers on individual needs/training requirements.
• Co-ordinate Ramp operation in order to contribute successfully to DHL operations.
• Prioritise workload of self and others.
• Support DHL core operations, as required.
• Loading dollies and trucks with DHL freight
• Contribute to On Time Performance of the DHL Network.
• Completion of Band A to C training, as required.
• Provide support and cover for supervisor when required.
• All employees are responsible for their own health, safety, and wellbeing, and for the health & safety of their colleagues who may be affected by their actions or failure to take action.
• You are expected to report all accidents, near misses and hazards in the workplace.
• You must follow the relevant safe systems of work and ensure that the correct PPE is always worn. For a full list of your Health and Safety responsibilities, including any specific to your job role, please refer to the Health and Safety department.

You’ll bring to this role:

• Knowledge of DHL Ramp operations. (desirable)
• DHL Operational Network knowledge 2 years (desirable)
• Ability to lead staff to ensure optimal working atmosphere and employee engagement.
• An understanding of aircraft handling procedures (GSAM and Global SOP).(training will be provided)
• Physical ability to move containers around the aircraft
• FLT license (advantageous)
• Computer literate (essential)
• Hold a full driving license (essential)
• A safety first attitude
• Attention to detail
• Fluent in written and spoken English
• Able to communicate at all levels.
• Calm methodical approach.
• self-motivated and able to motivate others.
• Interacting with people and good teamwork.
• Must meet criteria for issue of an Airside Pass
• Any offer of employment will be subject to you undergoing a CTC (Counter Terrorism Check).

Applications: To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.
Closing date: Thursday 26th September 2024

Our recruitment process at DHL Aviation
From a candidate who has identified an exciting opportunity to join us and make a real difference, to becoming an established team member connecting people and improving lives, we want to ensure your journey is as smooth and enjoyable as possible. We ask competency-based interview questions to keep our recruitment processes fair and consistent, so please be ready to share your experiences and achievements with us! We also understand recruitment is a two-way process, so we’d ask that you share any feedback and ask questions along the way to ensure we are the right fit for you.
Next steps: Once you have applied for a role, an email confirmation will be sent to you to let you know we have received your application. A member of our HR Recruitment team will then be in touch with the outcome of your application, which may include a short pre-screening conversation. If you have any queries regarding the recruitment process or for more information on our roles, please contact us via hguktalent@dhl.com
Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants to provide a full 5 year employment history. In addition to this, we are required to carry out a Criminal Record check.