United Kingdom Job Openings

Ministry of Defence

Head of Office - SPCC

London

FULL TIME & PART TIME

September 20, 2024

Details

Reference number

365578

Salary

£67,820

Posts based in London will attract the appropriate weighting

A Civil Service Pension with an employer contribution of 28.97%

Job grade

Grade 6

Contract type

Permanent

Business area

MOD - Head Office & Corporate Services

Type of role

Business Management and Improvement

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Contents

Location

About the job

Benefits

Things you need to know

Apply and further information

Location

Hybrid working available with frequent travel to London

About the job

Job summary

Head of Office - SPCC
This role drives delivery of the SPCC’s Business Plan against the Strategic Objectives, and is responsible for maintaining the effective, efficient and fair operation of the business. The role requires strategic planning and horizon scanning, with a focus on driving change, continuous improvement and quality.

Job description

With line management of a small delivery team you will:

Utilising P3M techniques, you will be responsible for the implementation of a fully functioning independent investigatory body and supporting head office that will include the delivery of standard opening procedures, governance, finance, human resources, IT, legal, health and safety, customer services and facilities management.
Design, plan and implement business strategies, plans and procedures that deliver the SPCC vision and objectives.
Drive performance and ensure services are delivered against the plan and within resources

Implement an assurance regime, review operations and implement measures regarding the efficiency of the SPCC operational processes and take steps to improve them. Liaising with stakeholders for quality assurance purposes and measures.

Lead the continued development of the SPCC functions, ensuring operations and practices meet required standards and adhere to policy, legislation and jurisdiction while promoting innovation in Service design and delivery.

Direct and oversee the operations of the SPCC, prioritise activities and making any necessary changes to meet business goals and projections
Establish a risk management and escalation framework, identifying mitigations and escalation points.
Develop and control all operational budgets and forecasts to ensure that the SPCC has all the resources required to meet its objectives within agreed financial parameters.

Robust capacity planning through the provision of resource management oversight to advise the SPCC on potential resource stretch, capability and utilisation.
Implement an oversee an enduring Governance and Reporting framework, creating KPI’s and taking responsibility for monitoring performance against the framework.
Oversee the creation of the annual report, providing direction and guidance on its content.
Act as Policy owner for all relevant policies, ensuring their timely maintenance and updates
Undertake and coordinate stakeholder engagement to ensure a fully collaborative approach, deliver detailed updates across all stakeholders and governance bodies as required
Communication and presentation skills; the ability to present both verbally and written using data and evidence in a way that can be adaptable and readily understood at all levels. This will include written Ministerial submissions, internal and external comms and verbal briefings.
Support the SPCC to build and maintain staff engagement levels.
Act as senior advisor to the SPCC on MOD policies and processes.

Person specification

MOD Core Competencies:

Leadership
Seeing the Bigger Picture
Making Effective Decisions
Managing a Quality Service
Communicating and Influencing
Changing and Improving

Experience and Knowledge:
Essential

Experience of aligning plans and activities to wider strategic priorities.
Experience of leading and developing teams.
Demonstrable track record of analysing large volumes of information to reach justifiable conclusions and writing clear, well-reasoned decisions.
Understanding of investigation procedures.
Ability to communicate and deal with a wide range of people both sensitively and robustly especially external stakeholders.
An understanding of the importance of Equality and Diversity issues

Desirable

Experience of delivering customer-facing services.

Knowledge of the Armed Forces and Service justice system.

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership
Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

Leadership

Benefits

Alongside your salary of £67,820, Ministry of Defence contributes £19,647 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an average employer contribution of 28.9%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

At application you will be assessed against the following:

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
Personal statement of no more than 1,000 words demonstrating how you meet the person specification,

and the following behaviour:

Leadership

At interview you will be assessed against the above experience and the following behaviours:

Leadership
Managing a Quality service

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCiv Pers-Resourcingteam3@mod.gov.uk .
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical.
As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name :

Julie Grugel

Email :

Julie.Grugel100@mod.gov.uk

Recruitment team

Email :

DBSCiv Pers-Resourcingteam3@mod.gov.uk

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