Metro Rod Swansea
Salary up to £38,000 + benefits
Metro Rod has been leading the way in drainage solutions for over 40 years.
Founded in 1983, Metro Rod is a leading provider of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 40 franchisees with geographical coverage across most of the UK, Scotland, and Norther Ireland.
Due to expansion, a Drainage Engineer with HGV experience is required by Metrorod Swansea one of South Wales leading drain care and repair specialists. The company operates a 24/7 emergency service from its base in the Swansea Valley covering all SA post codes.
What does it entail?
Your communication skills will ensure that customers end their experience of the company’s service feeling delighted and willing to recommend you to others.
You must be used to working in a similar position within the industry and will therefore understand the requirements and constraints placed upon this role both in terms of Health & Safety, and customers’ expectations. You will also understand the need to maintain an accurate and detailed documentation trail.

• Operating a Variety of Tanker units, you will carry out a range of services associated with the tankers, cleaning, clearance, repair and maintenance of our customer’s drains, whilst delivering an exceptional standard of customer service and technical expertise. Predominantly you will be carrying our pre-planned maintenance works and in some cases emergency reactive work
• Carrying out a range of services associated with the cleaning, clearance, repair, and maintenance of our customers’ drains
• Operation of High-Pressure Water Jetting Equipment in line with rigorous safety standards
• Carrying out surveys
• Providing an exceptional standard of customer service and technical expertise
• Accurately recording work/job details via a range of bespoke internal/client systems and apps
• Communicate effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is always provided
• Being part of an on-call rota to help service our clients 24/7 / 365 days a year

What are we looking for?

• HGV class 2 License
• High pressure water jetting and CCTV Surveying qualifications or experience equivalent
• Excellent problem-solving ability with sound technical knowledge
• Have a positive, flexible, can-do attitude
• Want to be part of a growing and progressive business
• Be willing to work some unsociable hours
• Full UK driving licence
• A good level of literacy and numeracy is necessary
• Must live within 45 minutes of the main depot at SA9

What you will receive

• 28 Days paid holidays
• Pension
• Personal development
• Company van and fuel card
• Branded uniform
• Ongoing Health & Safety and new skills training
• Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more
• Company Pension
• 20 days holiday, plus bank holidays