United Kingdom Job Openings

Metro Rod Drain Care & Repair

Scheduling Assistant

Marsh Gibbon

FULL TIME

November 14, 2024

Metrorod Oxford
Bicester/Aylesbury
Full time permanent
Salary £25,000 - £28,000 DOE + Benefits
Metro Rod work with the likes of Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.
Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.
Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.
What does it entail?
You will liaise with our customers and Engineers to ensure we book pre-planned and reactive servicing work in advance and attend within a timely manner. You will also be part of a busy team ensuring that all follow up work is completed.
Our Schedulers are therefore at the forefront of everything we do.

Working within a small team
Answering incoming calls and managing bookings with customers
Ensuring optimum schedules for Engineers – planning travel time, and any other factors which may impact on work being carried out
Resolving customer queries

What do we look for?

Previous experience within a Scheduling (or similar) role
Ideally drainage experience
Resilient and able to adapt
Customer focused, enthusiastic and a confident communicator
Excellent written and verbal skills
Competent IT skills and keyboard skills with the ability to multi-task
Great administrative and organisational ability
Collaborative whilst able to work on your own unsupervised

What will you get?

Ongoing Health & Safety and new skills training
Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat 10% off at Pizza Hut, 10% off at Green King and many more
28 days including bank holidays
Training and development
Part of a fantastic work culture

Scheduling Assistant

Aylesbury, Buckinghamshire, United Kingdom

OX27 0GB

£25,000 to £28,000 per year plus benefits

Permanent - Full-time

Posted today

Closing date: 12/12/2024

Job reference: GA1191631Ayl SA

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