Blossom into a new career with HICA! Apply to be a Hospitality Coordinator today!
We are looking for an enthusiastic individual to join our growing team at The Court as a Hospitality Coordinator, based within the Beautiful Buckshaw Retirement Village, Chorley!
The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Pay & Hours:

• £11.70 per hour
• 35 hours per week
• Working on a rota covering 7 days per week, including every other weekend!

The Role:

• To deliver an enhanced level of customer service to the residents of the Court. To be available to serve customers at the bar and deliver a table service.
• Build and maintain good relationships with residents and their relatives, while adhering strictly to the requirement for confidentiality.
• To identify innovative approaches to test timeliness quality and care aspects of food and beverage service delivery.
• To use customer feedback to look at new and improved ways of working.
• To deliver Customer Service training and coaching to the Hospitality Assistants who deliver support services within the Court.
• Ensure quality checks and standards are met throughout the Bistro.
• To respond to customer requests in a timely manner to ensure customer waiting time is kept to a minimum.

Rewards & Benefits:

• Paid breaks
• On-the-spot voucher recognition scheme £000s awarded every month
• Techsave loans scheme opened twice a year
• In-house lottery with £0000s to be won every month
• £500 rewards for every friend or family referral
• Cycle to Work scheme and other salary sacrifice benefits
• Retail, supermarket, holiday, entertainment & cinema discounts
• Discounted local & national gym memberships, plus FREE on-demand workouts and classes available to stream in your living room
• Access to low cost saving plans and loans
• Hospital and Death Benefit plans at discounted prices
• Employee assistance programme & access to free counselling
• Free parking
• Access to funded qualifications and internal career progression

About us:
Buckshaw Retirement Village- providing care, support & village life, all in one place.
The Retirement Village provides a unique approach by combining beautiful, purpose-built accommodation with a dynamic and lively activity and wellbeing programme alongside access to 24-hour care and support. The village is home to our on-site bistro and bar, hairdressing salon, village shop and wellbeing suite.
The HICA Group are a ‘Not for Profit’ organisation providing a range of care services to older people and people with learning difficulties both within residential and nursing homes and within the community.
Please note that successful candidates will be required to undertake an enhanced DBS check .
Job Types: Full-time, Permanent
Pay: £11.70 per hour
Expected hours: 35 per week
Schedule:

• Day shift
• Weekend availability

Experience:

• Hospitality: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person