We are currently looking for a Housing Support Officer to work at a well established Housing Association in St Helen's!
We are looking for both a day and night Housing Support Officer so please state your preference on your application
Purpose of the Role:
To assist the Support Manager in the running of the accommodation provision and provide an efficient housing support service to the residents as a member of the housing team.
Responsibilities:
Housing Management and admin, resident support, maintenance, team work,
Ensure all files and records are kept up to date, check rent accounts chasing up arrears and solving queries.
To conduct interviews of applicants
To deal with complaints from residents, to deal with breaches of tenancy by residents, to empathise and support residents feelings and attitudes, report any damages,
To support residents with exit strategies and assist when moving on, to assist with external appoints for residents including gp appointments etc.
You will work as part of a team and report to the service manager
Day Hours:- 35 hrs per week. Shift work between the hrs of 7am - 9pm Monday - Sunday
£13.19 p/h
Night Hours - 33.5 (3 nights a week)
£11.69
Location: St Helen's
Benefits:

• Comprehensive training
• Annual Leave, pension
• Free parking

Requirements:

• Right to work in the UK is essential
• Experience within a similar housing setting is desirable.
• Experience within a Care / Support / housing position is essential

Please apply using a fully up to date CV / work history
Job Type: Full-time
Pay: From £13.19 per hour
Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Day shift

Experience:

• housing: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person