Language Services Direct is one of the UK's leading providers of language trainers to companies and government departments and work with a large network of language trainers across multiple languages and locations.
We are looking for a Course Manager to join our FCDO team and help with the growth of the business. This is a great opportunity for you to be recognised and rewarded for your performance and progress within a strong and growing business.
As a business, we pride ourselves on our results-driven, high integrity culture and the position requires you to be a competent and highly self-motivated person willing to learn and grow with the business.
Main responsibilities will include but are not limited to:

• Managing and growing your client portfolio through excellent relationship management with clients, students, and teachers
• Assessing student language levels, objectives, and logistical needs and matching them to the best teachers
• Identifying and coordinating with students, clients and teachers to set up and manage ongoing training course
• Creating and maintaining records of courses on internal systems
• Regularly reporting to various stakeholders on investment, course progress and student feedback

Key Skills, Experience and Attributes:

• Proven track record of success in a Customer Service, Administrative or Account Management role
• Previous experience in the language training sector or in teaching will be a significant advantage as would be related qualifications
• Excellent written & spoken English; a second language at CEFR B2 level or higher is a distinct advantage
• Must have resided in the UK for a minimum of 2 years
• High attention to detail with strong administrative skills
• Strong Excel and Numerical skills

This is a hybrid role with 1 day a week in the office based in London (Waterloo & Westminster)
Salary: Up to £28,000.00 per year depending on hours worked and working location (additional London weighting up to £32,000 if based in the London Office)
Job Types: Full-time, Permanent, Hybrid
Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London, SE1 9PL
Job Type: Full-time
Pay: Up to £28,000.00 per year
Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Administrative: 2 years (required)
• Data entry: 2 years (required)

Language:

• English at a CEFR B2 level or higher (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London