United Kingdom Job Openings

Language Services Direct

Language Course Manager

London

FULL TIME

August 30, 2024

Language Services Direct is one of the UK's leading providers of language trainers to companies and government departments and work with a large network of language trainers across multiple languages and locations.
We are looking for a Course Manager to join our FCDO team and help with the growth of the business. This is a great opportunity for you to be recognised and rewarded for your performance and progress within a strong and growing business.
As a business, we pride ourselves on our results-driven, high integrity culture and the position requires you to be a competent and highly self-motivated person willing to learn and grow with the business.
Main responsibilities will include but are not limited to:
  • Managing and growing your client portfolio through excellent relationship management with clients, students, and teachers
  • Assessing student language levels, objectives, and logistical needs and matching them to the best teachers
  • Identifying and coordinating with students, clients and teachers to set up and manage ongoing training course
  • Creating and maintaining records of courses on internal systems
  • Regularly reporting to various stakeholders on investment, course progress and student feedback
Key Skills, Experience and Attributes:
  • Proven track record of success in a Customer Service, Administrative or Account Management role
  • Previous experience in the language training sector or in teaching will be a significant advantage as would be related qualifications
  • Excellent written & spoken English; a second language at CEFR B2 level or higher is a distinct advantage
  • Must have resided in the UK for a minimum of 2 years
  • High attention to detail with strong administrative skills
  • Strong Excel and Numerical skills
This is a hybrid role with 1 day a week in the office based in London (Waterloo & Westminster)
Salary: Up to £28,000.00 per year depending on hours worked and working location (additional London weighting up to £32,000 if based in the London Office)
Job Types: Full-time, Permanent, Hybrid
Work authorisation:
  • United Kingdom (required)
Work Location: Hybrid remote in London, SE1 9PL
Job Type: Full-time
Pay: Up to £28,000.00 per year
Schedule:
  • Monday to Friday
Ability to commute/relocate:
  • London: reliably commute or plan to relocate before starting work (preferred)
Experience:
  • Administrative: 2 years (required)
  • Data entry: 2 years (required)
Language:
  • English at a CEFR B2 level or higher (required)
Work authorisation:
  • United Kingdom (required)
Work Location: Hybrid remote in London
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