United Kingdom Job Openings
SECOM Plc
Maintenance Planner
Leeds
FULL TIME
October 16, 2024
Applicants without relevant experience will not be considered.
Job Location: Leeds
We are currently seeking a Maintenance Planner to work from our busy National Service Bureau, Leeds. Reporting directly to our Scheduling Supervisor – Maintenance Work Planning, the role will serve as a primary contact to meet our customer’s PPM needs, ensuring Secom meets our clients Fire & Security maintenance expectations and agreed SLA/KPI’s.
Benefits
Job Type: Full-time
Additional pay:
Job Location: Leeds
We are currently seeking a Maintenance Planner to work from our busy National Service Bureau, Leeds. Reporting directly to our Scheduling Supervisor – Maintenance Work Planning, the role will serve as a primary contact to meet our customer’s PPM needs, ensuring Secom meets our clients Fire & Security maintenance expectations and agreed SLA/KPI’s.
Benefits
- Competitive salary (DOE)
- Pension scheme
- Aviva health scheme which includes access to Digital GP
- Discounts on health assessments via Nuffield Health
- Life cover
- Employee discount on security for your home
- Employee Discount Scheme, which is applicable to over 900 of the UK's top retailers, including travel, groceries, gym memberships, utilities and more
- Cycle to work scheme which can save up to 43% on the cost of a bike
- BUPA Dental Care
- Coordinate daily activities and routes using SECOM's operating platform for efficient maintenance planning.
- Foster effective teamwork within the maintenance planning team to ensure smooth operations.
- Meet daily targets by effectively planning and scheduling maintenance activities.
- Achieve monthly call quality and planner audits KPI’s.
- Administer the PPM email address, as well all other external and internal communication methods ensuring timely updates and acknowledgments.
- Collaborate with NSB reactive call planners to plan and optimise the diary for meeting companies' and clients' expectations.
- Input client order numbers onto PPM calls as necessary for proper tracking and documentation.
- Cross-reference SECOM's operating platform to ensure accurate and up-to-date information.
- Manage the workflow of engineers, ensuring adherence to plans and schedules.
- Proactively plan and communicate with critical account and domestic customers, setting and meeting promise times.
- Ensure timely completion of PPMs within the required timescales, actively managing replans if necessary.
- Upload necessary portal documentation related to PPMs to maintain accurate records and compliance.
- Ensure that site documentation (e.g., RAMs, centre passes) is provided in advance to enable engineers' access to client premises.
- trong organisational skills to effectively manage daily activities and optimize planning processes.
- Excellent teamwork and collaboration skills to foster effective coordination within the planning team.
- Track record of meeting targets and delivering results in a fast-paced environment.
- Performance-driven mindset with a focus on achieving timely completion of PPMs within required timescales.
- Attention to detail in managing PPM documentation, including preparation and correspondence.
- Effective communication with NSB reactive call planners to meet client expectations and optimise scheduling.
- Proactive approach to manage workflow, ensuring adherence to plans and schedules.
- Knowledge of site documentation requirements to facilitate engineer access to client premises.
- Team-oriented mindset with the ability to foster collaboration and ensure effective teamwork within the maintenance planning team.
Job Type: Full-time
Additional pay:
- Bonus scheme
- Signing bonus
- Company pension
- Employee discount
- Life insurance
- Private medical insurance
- Monday to Friday
- GCSE or equivalent (preferred)
- United Kingdom (required)
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