Be a part of a revolutionary change!
At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

IT at PMI
PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organization.

Such a shift creates an abundance of unique and progressive IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with pioneering technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management). Our environment is fast-paced and highly collaborative. If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career.

The Manager, IT Capability Development position sits within the IT Capability Development Team which is part of the Office of the Chief Digital & Information Officer (CDIO) within the IT function.

The IT Capability Development team provides the learning and development offerings for PMI’s IT workforce to be future ready. It creates and handles the IT specific content for PMI’s learning platforms which is accessible to employees of the IT function and beyond. Furthermore, the team supports the overall P&C team in governing and evolving the IT career paths and overall talent management approach.

On a wider scale, the team contributes to the digital enablement of PMI overall by governing and driving digital literacy programs and initiatives.

Job Role
The Manager, IT Capability Development works across the learning lifecycle to deploy Capabilities to IT employees. Covering multiple locations across all IT Platforms, sub-functions.
The Manager, IT Capability Development will be assigned projects to design, develop, deploy, refresh, or manage in line with IT strategy.
Working with IT Leadership and SMEs both functionally and cross-functionally, partnering with them to guide, support, challenge, and develop them to deliver high impact learning and development.

Role Accountabilities

• Ensure that learning activities are aligned with the PMI IT strategy
• Align IT capability development with overall PMI learning strategy
• Analyse learner needs by working with subject matter experts (SMEs) to identify gaps in current or future performance and requirements for Capabilities
• Managing the design, development, and delivery of a range of integrated learning and development solutions
• Manage external partner vendors and/or internal resources to develop appropriate interventions
• Work with subject matter experts (SMEs) to identify new content for development and manage the production process to ensure validation of content and flow
• Design for a variety of digital learning formats and techniques: videos, e-learning (SCORM, HTML5), infographics, games/simulations, podcasts, virtual classrooms, gamification etc.
• Design learning experiences that are timely, contextually relevant, engaging, and impactful
• Deliver training to IT employees as part of Capability deployment
• Manage adoption and engagement campaigns when launching learning solutions and initiatives
• Coordinate post learning initiatives to drive learning transfer
• Evaluate Capabilities performance and impact from the learner, workplace, and business perspectives
• Cooperating and co-creating with the broader PMI organization, and supporting the related company-wide models and frameworks
• Providing development data-driven insights on learning and development
• Identifying new ways to enhance workforce capabilities across the organization, in particular to the space of Digital/Technology.

Key Core Capabilities:

• Consumer Centric Mindset
• Project Management
• Communication
• Stakeholder Engagement
• Innovation
• Problem Solving & Critical Thinking

Key Technical Competencies:

• Learning Design:
• Wide understanding and experience designing content across different forms of digital learning such as: Videos, e Learning (SCORM), HTML based Articles, Podcasts, Infographics, and Quick Guides.
• Working to a 5Di outcome driven learning design standard model.
• Wide understanding and experience implementing full (4 levels), evaluation across all programs, initiatives and content.
• Desktop publishing and production skills, Adobe Suite, Canva, Video Editing software etc.
• Experience in using digital learning authoring tools (Articulate 360, Article/HTML).
• Practical understanding of User Experience (UX) theory.
• Experience working with LMS (Learning Management Systems), and LXPs.
• Understanding and awareness of social media platforms, content engagement techniques.

• Learning Delivery:
• Highley experienced delivering training across multiples cultures, both virtual and in-person.
• Experienced delivering, deploying and managing train-the-trainer (T3), models.

• Career Development:
• Capability/Competency Frameworks & Models
• Leadership Development
• Mentoring Programs
• Talent Management
• Assessment

Certifications (recommended)

• Professional HR/Learning & Development Certification
• Learning Design Citification
• Training Delivery Certification
• Project Management Certification
• Coaching Certification

Critical Experience

• Experience in working in a multi-cultural organisation with colleagues in different countries and time zones
• Experience in learning and development either in a large organization or a consultancy
• Experience of managing large projects in a matrix organisation
• Experience of using Learning Management Systems and Learning Experience Platforms

What’s in it for you?

There are many IT Organizations out there, so why should you join ours?

We believe PMI IT’s true strength is fueled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people first organization, committed to providing you with first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us:

• Work-life balance: Wellbeing comes first. We offer a fantastic office environment and hybrid working options to ensure you have the best work-life balance possible.
• Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and intuition for business. The capabilities you will acquire with us will support your life-time employability within IT, PMI, and beyond.
• Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity necessary to thrive.

Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you.

Together, let’s deliver a smoke free future.

#LI-Hybrid