United Kingdom Job Openings
The Pixel Group
Office Based Support Technician – Print Equipment
Macclesfield
FULL TIME
October 9, 2024
Within the role you’ll be responsible as a first point of contact providing technical troubleshooting assistance to clients via telephone and online. You’ll work with end users to solve electrical, mechanical, and print related issues as well as scheduling field service engineers to attend for site visits where required, providing an excellent service every step of the way.
This role would suit someone who is technically minded, competent at understanding machinery diagrams/schematics with an understanding of troubleshooting common issues related to production print equipment - perhaps an ex-field service engineer or demonstrator who no longer wants the associated role related travel. The role is full time based on site at the Macclesfield offices.
The Role
- Providing remote based technical assistance to end users of a variety of machinery including printing presses and finishing equipment, including warranty claims
- Working with the service team to plan and schedule machinery installs, commissioning of new machinery or organising on site equipment repairs
- Ordering parts and organising delivery of these
- Documenting all aspects of every process using the company’s client management systems
- Occasional travel to site to assist in technical troubleshooting.
The Person
- Technically competent with troubleshooting skills for both mechanical and electrical issues
- Can read and understand electrical schematics, pneumatic diagrams and mechanical drawings
- Computer literate (confident user of Office, Outlook, Excel and CRM systems)
- Excellent client management / customer service skills
- Great attention to detail
- Electrically or mechanically qualified, OR, has hands on experience equivalent within a similar role
- Full driving licence with willingness to travel on occasion to client sites to assist with troubleshooting.
Salary & Benefits
Based on experience you’ll receive a competitive salary of up to £41,000 based on experience, plus pension, holiday allowance, on site parking, and much more.
Job Types: Full-time, Permanent
Pay: £37,000.00-£41,000.00 per year
Benefits:
- Company pension
- On-site parking
- Monday to Friday
- Do you have previous experience as a Support Technician?
- Driving Licence (required)
- United Kingdom (required)
New Job Alerts
Grovefield Dental Surgery
Private Associate Dentist
North Walsham
FULL TIME
November 14, 2024
View Job DescriptionIVC Evidensia UK
Senior People Analyst & Insight Lead - 12 Month Fixed Term Contract
Keynsham
November 14, 2024
View Job DescriptionHazelwick SchoolWest Sussex
Communication Support Assistant for deaf students
Three Bridges
FULL TIME & PART TIME
November 14, 2024
View Job DescriptionRighton Blackburns Ltd
Warehouse Operative/Driver
Norwich
FULL TIME & PART TIME
November 14, 2024
View Job DescriptionAppCheck
Graduate Sales Executive - Tech Sales / SaaS
Leeds
FULL TIME
November 14, 2024
View Job DescriptionAvanti Schools TrustLondon
Regional Education Leader
Stanmore
FULL TIME
November 14, 2024
View Job DescriptionLooking for similar job?
Marriott International, Inc
Front Office Associate- Casual
Liverpool
PART TIME
August 25, 2024
View Job DescriptionUniversity College London Hospitals NHS Foundation Trust
Supply Chain Officer
London
FULL TIME
August 15, 2024
View Job DescriptionTrueman Change
Project Officer/Trainee Project Officer
Blackburn
FULL TIME
August 22, 2024
View Job DescriptionTrafalgar Entertainment
BOX OFFICE TEAM MEMBER ZERO HRS
Glasgow
CONTRACT
August 22, 2024
View Job DescriptionSee What’s New: The Pixel Group Job Opportunities
The Pixel Group
Business Development Manager – Signage
Chester
FULL TIME
October 14, 2024
View Job DescriptionThe Pixel Group
Office Based Support Technician – Print Equipment
Macclesfield
FULL TIME
October 9, 2024
View Job DescriptionThe Pixel Group
Business Development Manager - Folding Box Board Salesperson
Bradford
FULL TIME
October 9, 2024
View Job DescriptionNew Job Alerts
Grovefield Dental Surgery
Private Associate Dentist
North Walsham
FULL TIME
November 14, 2024
View Job DescriptionIVC Evidensia UK
Senior People Analyst & Insight Lead - 12 Month Fixed Term Contract
Keynsham
November 14, 2024
View Job DescriptionHazelwick SchoolWest Sussex
Communication Support Assistant for deaf students
Three Bridges
FULL TIME & PART TIME
November 14, 2024
View Job DescriptionRighton Blackburns Ltd
Warehouse Operative/Driver
Norwich
FULL TIME & PART TIME
November 14, 2024
View Job DescriptionAppCheck
Graduate Sales Executive - Tech Sales / SaaS
Leeds
FULL TIME
November 14, 2024
View Job DescriptionAvanti Schools TrustLondon
Regional Education Leader
Stanmore
FULL TIME
November 14, 2024
View Job Description