Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.
Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.
The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference.
We have a fantastic opportunity for an Operations Supervisor to be based at our office in Telford, to support the operations of the Flexible Generation Service teams by undertaking a range of tasks in relation to works planning, parts purchasing and tracking, stock management and general support duties.
Interested? If you have experience delivering operational support in a fast moving and demanding operational environment – AMP can offer you the challenge and opportunity you’re looking for.
The role will involve:

• Supporting and ensuring engine planned maintenance tasks are kept up to date
• Reading incoming service reports and identifying and assisting in actioning any follow up works as required
• Creating service tickets and allocating to engineers as required
• Assisting with planning on site works and co-ordination of Field Service Engineers
• Liaising with sub-contractors as requested, file job reports and ensure works and sub-contracted planned maintenance works (e.g. HV inspections, fire and gas alarm inspections etc) are undertaken
• Ensuring customer satisfaction through provision of continuous status information on outstanding parts and works
• Assisting in providing internal and external customers with job reports, photographs and other information as required
• Effectively managing the Urban Reserve Engine Consignment Stock
• Responsible for ensuring that the Urban Reserve Engine Consignment Stock is stored and managed in line with all safety and risk assessment procedures
• Carrying out stores / parts audits, also ensuring that all van stock is accounted for
• Generating Purchase Orders for equipment / parts / sub-contractors
• Managing Calibration Records and arranging Equipment Testing
• Logging and managing warranty requests with manufacturers/suppliers
• Assisting the Support Desk with incoming telephone calls and emails.

What we are looking for:
An individual who has demonstrable experience in a similar role, with knowledge of engine parts and systems, the successful candidate will also demonstrate the following knowledge, skills and experience:

• Understanding of ICE (Gas generator) components and maintenance tasks is desirable
• Experience using Sage 500
• Planned Maintenance System Planning
• Experience with database systems and apps
• Experience of delivering support in a fast moving and demanding operational environment
• Knowledge of Inventory Management, procedures and Stock Control systems
• Supplier control, management of Purchase Orders and Requisitions
• The ability to plan and organise maintenance schedules and assign duties
• Excellent communicator and commitment to customer service and satisfaction

What will we offer in return?
We have built a culture founded on honesty, working hard, and enjoying ourselves, and have created a workplace where everyone feels more connected, heard, and valued. Our employee benefits include:

• 26 days annual leave entitlement plus 8 days for public holidays
• Life Insurance
• Employer pension contribution
• Healthcare Cash Plan
• Access to advice, counselling, and support
• Access to GP services
• Wellbeing tools and resources
• Shopping and lifestyle discounts
• Discounted gym membership

Additional Information:

• Location: Telford, TF1 7AF​​​​​​
• Competitive salary to be discussed at interview.
• Hours of work: 8:00-17:00 (40hrs per week), 1 hour unpaid for lunch
• Office based

Safer Recruitment
In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of our safer recruitment process. We also verify qualifications and eligibility to work in the UK, ensuring a secure and equitable hiring journey.
Equal Opportunities
AMP is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, and abilities, striving to create an environment where everyone feels valued and heard. If you require reasonable adjustments due to a disability or long-term health condition during the application or onboarding process, please contact us at HRQueries@ampcleanenergy.com. We’re here to support your journey.
Job Types: Full-time, Permanent
Pay: £36,000.00-£38,000.00 per year
Benefits:

• Additional leave
• Casual dress
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Work authorisation:

• United Kingdom (required)

Work Location: In person
Reference ID: Operations Supervisor (Urban Reserve)