Job Introduction

Receptionist & Facilities Support Officer - BPP Group & Estio


With your excellent customer service skills, you will be undertaking a multifaceted role within the Estio Leeds office. You will provide support across multiple areas including reception and switchboard, maintenance coordination, management of onsite staff facilities, administration, health & safety assessments and wider group health & safety initiatives where required.


What you’ll be doing

• Reporting to Centre Operations Manager, providing day to day support as necessary
• To lead on all H&S matters across Estio
• To undertake regular office audits and inspections, identifying areas for improvement, reporting on findings, and investigating incidents where required
• To liaise with the landlord and contractors to ensure the office is maintained to the required standard
• To oversee the smooth running of the reception desk, greeting visitors, answering switch board calls, and managing the office email inbox
• To manage the car park, ensuring adherence to the car park rules
• To manage and process all company stationery orders
• To provide support to the executive directors as required
• To help coordinate company events, such as Christmas parties and other office social activities.
• Any other duties required in support of the role

Join the BPP Family
The world is changing. Help us disrupt, innovate, and achieve our collective goal of Building Careers Through Education. Established for over 40 years, we’re a global education provider delivering diverse qualifications for professionals at every stage of their career.
You’ll work alongside other like-minded professionals who champion progress, while having opportunities to develop in an environment where creativity and innovation is rewarded. There’s a rewards package that includes retail discounts, Group Personal Pension Plan, dedicated healthcare and dental plans that offer additional assurance to look after you and your family. Brilliantly, you can also study any of BPP’s courses for free – be it a professional qualification or full degree.
Committed? Passionate? Self-determined? Now’s your chance to be part of our exciting world.


What we’re looking for

• Demonstrable record in providing assistance within a facilities, retail or property environment.
• Ability to take ownership of issues and associated responsibility for completing a task coupled with the ability to balance conflicting interests
• Well organised with attention to detail and self-disciplined with ability to prioritise under pressure
• Great time management and organisational skills
• Excellent communication skills, both verbal and written
• Competence in administration using standard IT programmes, e.g., Microsoft Word, Excel, and Power Point etc.

Sound like the perfect fit? Apply today.