Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire
Risk Manager - Operations
About this role
As a Risk Manager in the UK Risk Office, you will provide professional risk judgment that enables the UK business to tackle business challenges. In this role, not only will you lean into your analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the business, but you will also grow your influencing skills as you set the standards for the business. You will create order and sense out of complexity and uncertainty and enable confident, data-inspired decision making.

In this role, you will thrive in a cross-functional and collaborative environment that values unique perspectives, rewards innovation, and challenges the status quo. As an integral member of the team, you will have a high level of exposure across the business partnering closely with senior business and risk office leaders, compliance, legal, and Operational Risk Management.

What you’ll do

• Design, schedule and implement a process programme which will identify strong process manager competencies and identifies areas for improvement
  
• Manage projects to implement the opportunities identified
  
• Partner with internal risk or oversight groups to look for opportunities across both disciplines
  
• Produce regular process health reporting for internal stakeholders
  
• Build, establish and maintain strong relationships with key stakeholders across the business, including 2nd Line Testing and Compliance Advisors
  

What we’re looking for

• Process and/or Risk management experience, or a desire to learn and grow your career in this field.
  
• An ability to self-identify process improvements to improve efficiency, and then execute them
  
• Previous experience of working in a highly-regulated industry and/or corporate environment
  
• Previous experience of problem solving through process evaluation
  
• Workshop facilitation
  
• Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people
  
• Able to partner within and beyond the team, building productive, cross business relationships
  
• Strong organizational skills and the ability to remain focused and flexible in a changing environment
  

Where and how you'll work
This is a permanent position based in our Nottingham office.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
  
• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
  
• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
  
• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
  

What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and up Reach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
  
• Out Front – to provide LGBTQ+ support for all associates
  
• Mind Your Mind – signposting support and promoting positive mental wellbeing for all
  
• Women in Tech – promoting an inclusive environment in tech
  
• Empow HER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
  

Capital One is committed to diversity in the workplace.
If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.


Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.