United Kingdom Job Openings

Royal Bank of Canada

Senior Associate - Consumer Duty

Edinburgh

FULL TIME

September 12, 2024

Job Summary

Job Description
What is the opportunity?

The role of Senior Associate, is to support the Consumer Duty team, assisting with reporting processes, maintaining Consumer Duty Management Information, and identifying opportunities for improved efficiency and effectiveness. This role involves providing Consumer Duty advice and support where necessary.

You will also Assist in the integration of Brewin Dolphin Limited (BDL) and RBC Wealth Management UK (WMI-UK) processes into the integrated RBC Wealth Management Europe (WME) future state.

What will you do?

  • Support the Consumer Duty reporting process, e.g., through engagement with data and action owners, drafting etc.
  • Work with your line manager to implement new and improved processes, procedures and controls and when weaknesses are identified or improved efficiency and effectiveness can be achieved.
  • Work as part of a team to build and execute plans for Consumer Duty reporting post-integration.
  • Support in embedding Consumer Duty in the business and provide advice and support where necessary including building upon existing Consumer Duty governance framework.
  • Monitor and respond to ad-hoc requests as required.
  • Assist in maintaining comprehensive procedural documentation.

What do you need to succeed?
Must-have
  • Good Microsoft technical competency (Excel, Power Point, Word)
  • Experience of producing MI and reporting.
  • Risk awareness knowledge and experience.
  • Excellent customer service and stakeholder experience.
  • Strong organisational, communication and influencing skills.

Nice-to-have
  • Knowledge of Consumer Duty and the underlying responsibilities.
  • Knowledge of financial planning, investment management and asset management an advantage
  • Relevant professional qualifications, such as the CISI, IOC, CFA, ACA an advantage

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Leaders who support your development through coaching and managing opportunities.
  • Opportunities to work with the best in the field.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Flexible & Hybrid working options fully supported.

#LI-SS2

Job Skills
Accountability, Auditing, Audits Compliance, Data Gathering Analysis, Detail-Oriented, Ethical Business, Group Problem Solving, Process Management, Quality Management, Time Management
Additional Job Details
Address:
100 BISHOPSGATE:LONDON
City:
London
Country:
United Kingdom
Work hours/week:
35
Employment Type:
Full time
Platform:
GROUP RISK MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-09-12
Application Deadline:
2024-09-27
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.


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