General Information

Req #

WD00070774

Career area:
Engineering

Country/Region:
United Kingdom

State:
Hampshire

City:
Farnborough

Date:
Thursday, September 19, 2024

Working time:
Full-time

Additional Locations :

• Bulgaria - Sofia-Grad - Sofia
• United Kingdom - Hampshire - Farnborough

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our Story Hub .

Description and Requirements

Are you passionate about technology? Do you enjoy upgrading your expertise and making a difference for your customers? Lenovo's Services & Solutions Group is expanding and we are looking for a Senior Block Storage Technical Engineer to join the team! You are joining an international team and will be reporting to our Infrastructure Premier Operations Director.

Your Key Responsibilities will be to:
Provide technical support to Lenovo customers and partners for a wide range of block storage products and solutions.
Troubleshoot and resolve complex technical problems.
Provide technical guidance and advice to customers and partners.
Develop and deliver technical training.
Participate in on-call rotations to provide 24x7 support to customers and partners.
Work closely with other support teams, such as product engineering and customer support management, to resolve complex technical issues.

You bring:
3+ years of experience in technical support for Net App ESeries (Lenovo DE) products and solutions; demonstrating excellent customer service skills.
The ability to define the following concepts and to troubleshoot them:
Protocols and connectivity: FC, i SCSI, SAS, IB, NVMe Over FC
DAS (Direct Attached Storage), Storage Area Network (SAN), and Network Access Storage (NAS) systems
Volume Groups, Disk pools, Raid Types
Tiering, Thin Provisioning, Deduplication, Compression, Storage Encryption.
Experience with Data Protection recovery - Snapshots, Mirroring (Synchronous and Asynchronous)
Storage OS experience
Linux (RHEL, Su SE)
VMware
Windows Server OS
Set up and install multipath drivers
Ability to work independently and as part of a team.
Strong written and verbal communication skills.
Experience with Net App SANTRICITY Software
What we can offer you: An open and stimulating environment within one of the most forward-thinking IT companies. Flat structures and fast decision-making processes. A modern and flexible way of working to combine personal and professional life, working from home. An international team with a high focus on Gender Diversity. Attractive compensation package

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

• Bulgaria - Sofia-Grad - Sofia
• United Kingdom - Hampshire - Farnborough
• Bulgaria, * United Kingdom
• Bulgaria - Sofia-Grad , * United Kingdom - Hampshire
• Bulgaria - Sofia-Grad - Sofia , * United Kingdom - Hampshire - Farnborough