Why this job matters

What you’ll be doing

• Define the PMO catalogue of services and roadmap.
• Leads a team responsible for ensuring that there a coherent end-to-end reporting methodology underpinned by tooling and data. Establishes robust and consistent analysis and reporting processes across Business, integrating performance reporting practices and ensuring appropriate application. Identifies, implements and reviews large-scale opportunities for the standardisation, simplification and efficiency of analysis and reporting processes. Leads on executive reporting up to the CEO, CFO and Group CTO, including the monthly ELT review.
• Responsible for designing, building, implementing and maintaining a strategic tooling suite, which enables the automation of key processes.
• Develops a comprehensive assurance programme that ensures that the transformation portfolio is well run and managed (using KPIs and assessments), adopting industry best practice approaches that should lead to success delivery outcomes.
• Identifies lessons learnt and key themes across the portfolio that can benefit other programmes.
• Tracks cost and benefits realisation across the portfolio – understanding baselined and any changes. Owns Businesses SIMPLIFY business case.
• Runs the Change Control process, which formally approves changes to scope, milestones, costs and benefits.
• Proactively engages Networks and Digital to ensure that programmes have access to the resources they need to support transformation.
• Builds a strategic network across the function, inputting to management information and decision making, communicating reports and variances, and working closely with business managers to ensure integration and alignment – includes building relationships and having timely, honest conversations with programme team both in transformation delivery and more widely across Business, to understand and assess the risk profile for all delivery work.
• Proactively identifies opportunities for business improvement that align to and help the business unit achieve strategy and plans.

Skills and Experience we are looking for

• Commercial acumen – understanding of the levers that drive commercial and financial performance, and what we need to dial up and dial down to maximise commercial performance.
• Delivery planinng - the ability to develop a delivery planning approach to ensure the allocation of suitable resource to the delivery of large scale transformation programmes.
• Stakeholder management – works with key stakeholders to embed key performance tracking and assurance processes.
• Data management and reporting – provide reporting expertise, able to effectively store and manage data across a complex suite of data management systems and create insightful reporting using a variety of reporting tools.
• Data analysis and insight – strong analytical capability, able to communicate complex data in a simple, meaningful way for different stakeholder groups

• Broad understanding of the Business market, competitors, customers, and product and proposition portfolio.
• Proven experience of running PMOs for a portfolio of diverse programmes.
• Proven experience in creating intelligent reporting suites that can be rolled out on a large scale
• An understanding of suitable performance metrics for projects delivered by different delivery methods (agile and waterfall).

• Commercial acumen – understanding of the levers that drive commercial and financial performance, and what we need to dial up and dial down to maximise commercial performance.
• Delivery planinng - the ability to develop a delivery planning approach to ensure the allocation of suitable resource to the delivery of large scale transformation programmes.
• Stakeholder management – works with key stakeholders to embed key performance tracking and assurance processes.
• Data management and reporting – provide reporting expertise, able to effectively store and manage data across a complex suite of data management systems and create insightful reporting using a variety of reporting tools.
• Data analysis and insight – strong analytical capability, able to communicate complex data in a simple, meaningful way for different stakeholder groups

• Broad understanding of the Business market, competitors, customers, and product and proposition portfolio.
• Proven experience of running PMOs for a portfolio of diverse programmes.
• Proven experience in creating intelligent reporting suites that can be rolled out on a large scale
• An understanding of suitable performance metrics for projects delivered by different delivery methods (agile and waterfall).

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