United Kingdom Job Openings

Riverside Consultancy

Service Manager

Reading

FULL TIME

August 28, 2024

Job Advert
Vehicle Maintenance Unit (VMU) Service Manager
Reading (Fleet VMU Tesco site), Berkshire
£45,000 per annum. Bonus opportunities available.
  • Monday to Friday, 45 hours per week. Flexibility required.


Your Role



Rygor Service Solutions, part of the Rygor Group, are looking for an experienced and dedicated Fleet VMU Manager, who leads by example and inspires the team around them.

They are looking for a great team member who will create a good working atmosphere, enthuse and motivate their team.

  • You ideally possess industry qualifications achieved to a minimum of Level 3 Vehicle Maintenance and Repair or mechanical engineering.
  • You have previous working experience in a workshop environment.
  • You have previous working experience in a managerial role.
  • To plan and control your workforce resource availability to meet your customer’s fleet demands.
  • To manage and control labour costs, including any use of third parties.
  • To comply with safety audits and manage working code of practice for contractors.
  • Ensuring planning for facilities, bays, machines, tools, diagnosis installations, etc. are carried out correctly, optimal design of workplaces and processes.
  • Preparing planning and calculations for investments in workshops, facilities and HR, together with the Rygor management.
  • Regularly review prices for workshop services and after prior agreement with Rygor management, adapt them to suit the market.
  • Measure and report on daily workshop performance around retail sales, warranty and internal contract.
  • WIP management and cash control.
  • Employing new staff and carrying out effective induction.
  • Managing, coaching and motivating employees, ensuring retention of high-quality team members.
  • Defining target agreements with employees and reviewing the level of target achievement.


COMPETENCIES REQUIRED FOR THE JOB

  • Industry qualifications achieved to a minimum of Level 3 Vehicle Maintenance and Repair or mechanical engineering (all modules completed).
  • Strong leadership.
  • Communication skills.
  • Team engagement.
  • Analytical and results driven.
  • Solution orientated.
  • Identify business challenges and quickly adapt to perform.
  • Industry knowledge.
  • Understand the importance of following company and customer process


Our Values & Behaviours

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.

Rewarding

I am grateful. I am courageous. I am curious.
  • We love to say “thank you” to our team members, and we promise to let you know when you have done a great job. We will make sure you feel rewarded and valued, every step of the way. We all value our customers and go the extra mile to set standards for them – every single time they visit. You are a natural helper and have exemplary manners, you enjoy saying a simple “thanks” to your colleagues.
Reliable
I am honest. I am attentive. I am trustworthy.
  • Our customers can depend on us to keep their vehicles on the road with exceptional service, and our team members can trust us to set standards for them through open and honest communication, training and support, and personal and professional development. You are dedicated to achieving high quality standards via being process driven and a critical thinker.
Respectful
I am inclusive. I am resilient. I am kind.

  • We are considerate and kind to our team, the definition of being a true team-player. We promote the importance of equality and diversity, the wellbeing of our team members, and we are respectful in the way we speak and act towards others. You respect and adhere to safe working practices and have good interpersonal and organisational skills.


Diversity, Equity, Inclusion and Belonging (DEIB)

At Rygor, we're committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are an award-winning community of professionals from all walks of life, and we believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.


Benefits for you

  • Working for an official UK Best Workplace and a UK Best Workplace for Development.
  • Working with our award-winning team – we have been named 'Service Provider of the Year' at the What Van? Awards 2022 and winners at the IOIC Employee Engagement Awards.
  • Access to 100s of employee perks on Perkbox.
  • Auto-enrolment pension.
  • Access to our wellness programme and Employee Assistance Programmes.
  • Mental Health First Aiders.
  • Reward and recognition programmes, including our annual company awards.
  • Annual appraisals programme and progression opportunities.
  • We Care EAP (2nd opinions from GPs, 6-weeks free counselling)
  • Enhanced maternity and paternity
  • Menopause policy
  • Manufacturer training.
  • Rygor’s own online Training Hub.
  • Long service recognition.
  • Bonus opportunities
  • Death in service benefit.
  • Ongoing investment in company facilities and work environments.
  • Company van with fuel card provided.
  • 23 days annual leave, plus bank holidays.
  • A day off for your birthday.


About Rygor

Rygor are an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.
Their business has developed and gone from strength to strength in recent years. They have invested in extensive renovations of their sites across the country and continue to open new sites too.
They have multiple industry and network awards under their belt and provide exceptional customer service, which Sets Standards. What’s more, they are officially a Great Place to Work™️, meaning they really do have a great company culture which embodies their values of Rewarding, Reliable and Respectful.


Our Process

When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful – you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated regarding your application.

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