Service Ops. Professional (BT Digital: Security)

Job Req ID: 38725

Posting Date: 13 Sep 2024

Function: Security

Unit: Consumer

Location:Global House (EE), Darlington, United Kingdom

Salary: Competitive with BT benefits

Flexible working, 3 days a week together in our Darlington office (flexible 2 days remote wherever)

Why this job matters
A Compliance Professional ensures that an organisation adheres to regulatory requirements and internal policies. They assess and manage a company’s risks by determining potential compliance issues and developing strategies to mitigate them.

The role of compliance Professional is crucial to ensure that business operations are executed within the security, business continuity and risk boundaries set by the business. Compliance Professionals conduct audits and risk assessments to identify and alleviate compliance-associated risks. They also review and report any non-compliance of laws or regulations to management.

What you’ll be doing
You’ll be developing, implementing and auditing compliance procedures to ensure the organisation's compliance with security, business continuity and risk regulations. You’ll also conduct consistent risk assessments to recognise areas where the company might be vulnerable to non-compliance. This includes, but is not limited to the below activities:

• Develop a framework to provide assurance that new products meet security, business continuity and risk management requirements
• Work with multiple teams across the Consumer organisation to understand the risks associated with new products and services
• Document those risks, assign owners and agree testing requirements
• Agree and produce evidence to demonstrate compliance
• Track progress monthly and produce an monthly report
• Attend any review / forum that requires updates / assurance of compliance

Specific Skills and Experience

• Thorough knowledge of the industry standards, laws and regulations.
• Demonstrable experience in compliance and risk management.
• Familiarity with developing and executing compliance management techniques.
• Experience in conducting compliance audits and providing relevant strategies.
• Excellent communication and analytical skills.
• Willingness to work in a team and lead them as required.
• Ability to adapt to changing regulatory environments and requirements.
• Relevant professional certifications like Certified Compliance and Ethics Professional (CCEP) or Certified Regulatory Compliance Manager (CRCM).

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

Benefits

• Competitive salary
• 25 days annual leave (plus bank holidays)
• 10% on target bonus
• Life Assurance
• Pension scheme
• Direct share scheme
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV with TNT Sports and NOW Entertainment
• 50% discount for friends and family on EE SIM Only plans & airtime element off a Flex Pay plan

About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

Diversity & Inclusion
We hire for culture add, not culture fit. We embrace and encourage everyone to bring their unique personalities to the team, fostering an environment where they can freely express themselves with confidence and support. Our commitment to hiring people from diverse backgrounds enhances our team's values and enriches the quality of our work, allowing us to collectively achieve more than the sum of our individual contributions.

How to Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!