United Kingdom Job Openings

Vale Vets

Veterinary Receptionist

Dursley

FULL TIME

November 18, 2024

Veterinary Receptionist

Vale Vets, Dursley, Dursley, South West

Discipline: Non-clinical Support

Full Time

Up to £23,920 DOE per annum

We are excited to invite applications from candidates seeking to join us as a Veterinary Receptionist at Vale Vets and Referrals.

What the Role Entails

As a Veterinary Receptionist, your role will include greeting all visitors, handling telephone inquiries, scheduling appointments, and registering new clients in our system. You will manage diaries, verify client and patient information for accurate records, and perform various administrative tasks. Additional responsibilities include processing payments, handling insurance claims, dispensing medications or prescriptions, informing clients about our services, maintaining a clean and organized reception area, and collaborating closely with all practice staff members.

Your Future Team

At Vale Vets and Referrals, we have state-of-the-art facilities consisting of 5 theatres, a medicine suite for ultrasound and endoscopy, a dental room, x-ray, large ward areas with a separate cat ward and treatment room, and separate exotics ward. We also have an onsite CT scanner.

With a team of 40 RVNs, SVNs and hospital assistants, you'll have the chance to work alongside experienced professionals. We're big on development, actively encouraging and supporting our team members in their pursuit of advanced qualifications and other CPD courses. We foster a no-blame culture, where we value every voice and continuously seek ways to enhance our work.

Qualities We’re Looking For

We are seeking a dynamic individual who embodies exceptional communication skills, ensuring a warm and welcoming first impression for our clients. A positive attitude and the ability to remain calm under pressure are essential in our busy environment. The ideal candidate will have strong attention to detail, along with excellent organisational skills to manage multiple tasks efficiently.

Working Hours

This is a permanent, full-time position (40 hours per week), though part-time applications will also be considered. The role requires working five days a week, with the primary shift being the afternoon/evening shift, ending at 7:30 pm. Additionally, you will be required to work one in every five Saturdays, with morning-only shifts.

Because Our Employees Matter

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
Discounted staff pet care

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Vale Vets, Dursley

The Animal Hospital, Stinchcombe, Dursley, GL11 6AJ, United Kingdom

Animals treated

Small animals

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