United Kingdom Job Openings

Easipetcare

Veterinary Receptionist (Part-Time)

Kettering

PART TIME

October 10, 2024

Veterinary Receptionist (Part-Time)

Easipetcare, Kettering, Kettering, East Midlands

Discipline: Non-clinical Support

Part Time

From £8974.96 up to £11938.79

Easipetcare are hiring!

We have an exciting new opportunity at Easipetcare Kettering for a part-time Veterinary Receptionist to come onboard and join our team.

The Part You’ll Play

At our veterinary clinic, we provide comprehensive pet care services. As a Veterinary Receptionist, you will play a crucial role in ensuring smooth operations at the front desk. You will be responsible for greeting clients, scheduling appointments, answering inquiries, and providing general information about our services such as our Health Care Plan. You will be the first point of call for our clients, providing support and compassion.

About you

We are looking for a dedicated, professional team member, who shows a real passion and positive attitude in every duty they perform. Candidates must have at least 1 year reception experience, and ideally at least 1 year of veterinary reception experience. This is because being a receptionist in the veterinary industry is very fast paced. The candidate needs to be highly self-motivated with good customer service skills.

Duties:

Greet clients and their pets with a friendly and professional demeanor
Schedule appointments and manage the appointment calendar
Answer phone calls, emails, and other inquiries from clients
Collect and update client information in the database
Medication handling
Assist with filing and organising paperwork
Process payments for services rendered

Requirements:

Previous experience in a customer service role is preferred
Excellent communication and interpersonal skills
Passion for working with animals and their owners
Able to work well within a team and independently
Strong organisational skills and attention to detail
Ability to multitask and prioritise tasks effectively
Knowledge of basic computer applications (e.g., Microsoft Office)

About the rota

Our working week for this role is 16 hours over 3 days, with Saturday morning shifts on a rota (with time off in lieu). Weekday shifts include earlies/lates between 8:00am and 7:30pm, and bank holiday cover. Our flexible approach to rota patterns can enrich your work life balance. We know that everyone has demands and priorities outside of their career and we want to make it easy for you to achieve the right balance.

About Us

Easipetcare Kettering is a well-established practice with a large client base. It has great facilities including 4 consult rooms, a separate cattery, kennel and isolation ward, x-ray and ultrasound, theatre and prep room with an in-house laboratory.

The practice is situated close to local amenities. The practice is easily accessible with free car parking. It has excellent transport links, including the A14 and M1, and is a 15-minute walk from the train station where you can get a direct train to London.

In addition to a competitive salary, you will benefit from:

6.6 Weeks annual leave FTE
Additional annual leave for your birthday which will be added to your holiday allowance
Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
Cycle to work scheme
Initiatives focused on employee wellbeing
Non-accidental injury support
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
Discounted staff pet care

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process

Easipetcare, Kettering

Unit 3, Mariners Way, Northfield Avenue, Kettering, NN16 8AR, United Kingdom

Animals treated

Small animals

Any questions before ing?

Speak to Lucie Brownsword from our recruitment team who would be happy to help you with any questions you have before ing for this role.

Talent Executive

Lucie Brownsword

lucie.brownsword@ivcevidensia.com

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