• Greet clients and their pets with a friendly and professional demeanor
• Schedule appointments and manage the appointment calendar
• Answer phone calls, emails, and other inquiries from clients
• Collect and update client information in the computer system
• Medication handling
• Assist with filing and organising paperwork
• Process payments for services rendered, end of day banking

• Previous experience in a customer service role is preferred
• Excellent communication and interpersonal skills
• Passion for working with animals and their owners
• Able to work well within a team and independently
• Strong organisational skills and attention to detail
• Ability to multitask and prioritise tasks effectively
• Knowledge of basic computer applications (e.g., Microsoft Office)

• 6.6 Weeks annual leave FTE
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

Easipetcare, Derby

Dovedale House, London Road, Derby, DE24 8UP, United Kingdom

Speak to Lucie Brownsword from our recruitment team who would be happy to help you with any questions you have before ing for this role.

Lucie Brownsword