JOB DETAILS

REQ01032
21/08/2024
02/09/2024
Fareham
£12.50 per hour
0
Zero
Stage Door

This position will be the hub of all backstage/Welcome Desk communications and administrative systems.

Assist with the security of backstage areas: monitoring of all people entering/leaving the building via Stage Door; the maintenance of signing-in and signing-out records and the management of the issue and return of keys and radios

Provide a reception service for the ‘back of house’ entrance to Fareham Live, including receiving deliveries, directing visitors, assisting with artistes’ enquiries, and helping staff as required

Providing an excellent and efficient switchboard service and transferring calls to appropriate members of staff or departments.

Understand and implement Health and Safety, Fire Safety

Effective use and maintenance of our ticketing database and systems

Manage ticket requests from companies, charities, promotions, and membership schemes

Excellent customer service including dealing with general enquiries, booking tickets and hospitality and maximising sales

Passion for theatre / live entertainment

An exceptional eye for detail for written, numeracy and verbal communication

Willingness to learn new skills

Great team spirit

Strong communication and listening skills when dealing with colleagues, members of the public, key stakeholders and industry colleagues

Understanding of health and safety

Ability to work effectively during busy times

Provide excellent organisation and ability to prioritise time critical tasks

Flexible to adapt to the business needs and work calmly under pressure

Computer Literate

Previous experience working in theatre or an entertainment venue ideal

Ability to work alone