Temporary Hourly

Temporary

Yes

0-40

Yes

Fort Collins, CO 80523

No

Veterinary Teaching Hospital
Founded in 1870, Colorado State University is among the nation’s leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities.

At the CSU Veterinary Teaching Hospital (VTH) we exist to educate the next generation of veterinarians by providing exceptional veterinary care and service to the community every day. This work unit exists to provide administration and direction of the Veterinary Teaching Hospital and provide a support facility for service to the general public and referring veterinarians.

Why work at Colorado State University?
CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!”

We are looking to add individuals to our team who have the following characteristics:
Confidence – they expect success in what they do
Compassion – they have genuine care and concern for others
Commitment to Inclusive Excellence – they engage principles of diversity, equity, inclusion, and justice in all they do, valuing a supportive community where everyone’s contributions are valued, and all voices are heard
Empowerment – they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others
Integrity – they are honest, and others trust them
Responsibility – they take ownership of decisions and actions

Our Investment in You
Colorado State University (CSU) is committed to providing employees with a strong and competitive benefits and well-being package that supports you, your health, and your family.

These CSU resources help with many aspects of your life – financial, physical, emotional, family, workplace wellness. These resources are part of our investment in you.

Campus Culture and Principles of Community
Colorado State University has a campus culture that is driven by a desire always to do better and a vision to be the best place to learn, work, and discover. Our Principles of Community – Inclusion, Integrity, Respect, Service, and Social Justice – reflect our core values and support CSU’s mission and vision of access, research, teaching, service, and engagement. Each member of our community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University. For more information visit: https://hr.colostate.edu/prospective-employees/our-people/.

Tobacco and Smoke-Free
Colorado State University is a tobacco and smoke-free campus. For the health of our university community, the use of smoking, vaping or tobacco products is prohibited on CSU grounds or in buildings.

vth_hr@colostate.edu

Administrative Coordinator (Overnights)

202400751T

Veterinary Teaching Hospital

$20.00 - $22.50 per hour

• For detailed benefit plan information for eligible employees, visit https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ and https://hr.colostate.edu/prospective-employees/our-perks/.
• For the total value of CSU benefits in addition to wages, visit https://hr.colostate.edu/total-compensation-calculator/.
• For more information about why Fort Collins is consistently ranked in the top cities to live in, visit https://hr.colostate.edu/prospective-employees/our-community/.

12/02/2024

To apply, please email your cover letter and resume to vth_frontareamanagers@colostate.edu.

CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. .
References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.

Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.

Client Care Facilitation

Meets or exceeds client expectations by facilitating client care and appointment scheduling. Greets and provides prompt responses to all clients in a courteous, compassionate, and efficient manner. Serves clients by providing correct information, directing inquires to appropriate departments, and assessing clients’ medical and emotional needs. Schedules appointments by matching available dates/times with prerequisites for appointments and requested/recommended services. Determines if requested service is appropriate and apprises the client of options and potential outcomes. Explains and clarifies appointment process and procedures. Verifies client/patient information. Provides basic hospital information and direct clients to various locations in the hospital or surrounding areas. Liaisons between clients, clinicians, and referring veterinarians. Comforts distressed clients.

50

Communication/Documentation

• Utilizes multiple communication systems or methods by answering and routing in-coming telephone calls, transmitting messages via personal pagers, overhead intercom, two-way radios, personal contact, written messages, and voice mail.
• Accuracy of judgment is essential, as life and death decisions are made from information gathered to implement appropriate courses of action.
• Pages or contacts service areas as required to ensure timely client care.
• Observes wait times and follow up if clients are not served.
• Compiles data and records by collecting and accurately entering client and patient data into the computer, updating hospital information, and completing any necessary processes to prepare for appointments.
• Verifies client/patient information at every contact.
• Audits charges, ensuring completeness and accuracy utilizing animal’s medical records, and information from doctors, students, staff and clients.
• Receives and posts payments for invoices.
• Balances and enters deposits.
• Quotes prices for services.
• Apprises clients, veterinary students, and clinicians of any policy-procedure changes regarding the client/patient experience; follows-up to insure compliance.

20

Teamwork

• Trains and educates employees, incoming students and clinicians regarding hospital policies and procedures.
• Designs and formats schedules and works with service areas to gather clinician and service schedules to maintain schedule integrity three months out.
• Compiles information for others’ use in written and electronic formats.
• Faxes, prepares and sends packages/mail, compiles and retrieves medical records, makes copies, updates procedure manuals and referring veterinarian list, cleans reception and waiting areas, types various government forms, orders forms, and maintains equipment.
• Adapts to numerous clinician practice preferences and annual student turnover.
• Advises leadership team providing input/feedback to changes or proposed changes in reception area, call center and business office.

20

Facilitates r DVM service

10

3

3