Join a fun team-work environment with flexible schedules! Our Park is fast-paced and definitely not boring. And we are more exciting than fast-food and retail too! Position is long-term, not seasonal.
We are looking for hard working, responsible, light-hearted individual with strong customer service skills. A strong team environment is crucial for our business and we need active Supervisor who will embrace and promote that type of a workplace.
Our Management team is trained to learn every nuance of the business, so whether you’re creating an award winning birthday party experience, hosting a corporate event, or overseeing a busy night, we’ll provide you with the tools and knowledge necessary to ensure the success of the Park.
· Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections.
· Cultivates a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level.
· Leads and influences staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.
· Monitor staff performance and interactions
· Assist in hiring, retention of staff, coaching, discipline; ensures execution of staff training programs.
· Select, develop staff and trainers for more responsibility or internal promotability into a leadership program.
· Assists with inventory and controlling expenses.
· Maintain a safe, clean and secure environment for all guests and staff.
· Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies.
· Other duties as assigned.
Skills & Qualifications Required:
· High School Diploma required; some College preferred
· 1-2 years of Supervisor level experience in Hospitality industry (Restaurants, Retail, Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos)
· Proven conflict management skills
· Legally able to work in the United States
· Able to work a varied schedule including weekends, nights, and holiday
· Hours: 25 hours minimum up to 40+ depending on business needs.
· Must be able to communicate clearly with fellow Management, Staff, and Guests
· Maintain professional appearance.
· Must be at least 18 years of age. At least 21 years of age preferred.
· Ability to pass a background-check as prescribed by Urban Air Adventure Park.
· Ability to obtain Food Handler certification, Basic First Aid Certification, & online Urban Air Training Programs prior to position start.
· Computer Skills a must — Microsoft Office (Excel, Word, Power Point).
· Adaptability, flexibility, general enthusiasm for the business.
· Willing to learn and adapt to changes or challenges.
· Ability to establish working relationships with all employees, management, and vendors.
· Exercises good judgment in decision making.
· Appreciation of diversity (thought, ethnic, gender, etc.)
· We work when others play! Must be able and willing to work weekends, evenings and holidays
ADDITIONAL REQUIREMENTS
· Ability to lead, motivate and empower Team Members
· Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
· Takes initiative
· Excellent interpersonal and communication skills
· Ability to recognize problems and problem solve
· Ability to set goals and convert plans into action
· Ability to see patterns in performance and strategize solutions
· Exercises good judgment in decision making
· Open to feedback and self-improvement
· Holds self-accountable for high personal standards of conduct and professionalism
· Serves as a role model by demonstrating and upholding Urban Air policies and standards
PHYSICAL REQUIREMENTS
· Work days, nights, and/or weekends as required.
· Work in noisy, fast paced environment with distracting conditions.
· Move about facility and stand for long periods of time.
· Lift and carry up to 30 pounds.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 25 – 35 per week
Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shift:

• 8 hour shift

Application Question(s):

• Able to work both Saturday AND Sunday?

Experience:

• Hospitality Management: 1 year (Required)

Work Location: In person