United States Job Openings

Anoka-Ramsey Community College

CSSI - Admissions Office Manager & Campus Visit Coord

Bemidji

FULL TIME

November 14, 2024

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

CSSI - Admissions Office Manager & Campus Visit Coord

Institution:

Bemidji State University

Classification Title:

Customer Svcs Specialist Int

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Bemidji

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

Job Description

Bemidji State University (BSU) invites qualified applicants to join our team as an Admissions Office Manager & Campus Visit Coordinator (CSSI). The Admissions Office Manager & Campus Visit Coordinator is primarily responsible for managing the reservations and logistics for visiting students/families, individual and group tours, faculty appointments, and support for all Office of Admissions visit events (Campus Previews, Academic Open Houses, New Student Registration, and more). Extensive scheduling and coordination of University Ambassadors is required to effectively serve our campus visitors. This position also participates in the planning and implementation of activities/tasks/communications that result in moving students through the BSU Enrollment Funnels and leveraging our Customer Relationship Management (CRM). The Enrollment Funnel includes the following critical processes: Prospect Generation, Inquiry Management, Application Development, Admission to Enrollment. The primary objective is to provide hosting services, as well as technical and system support to allow staff to meet or exceed enrollment goals established by the administration.

Responsibilities of the Admissions Office Manager & Campus Visit Coordinator include:

Campus Visit Coordination.
- Supporting the Assistant Director in coordination of prospective students/family campus visit programs. Responsibilities include inbound and outbound communications, tracking, schedules, faculty appointments, room reservations, supplies & swag, campus food service requests, University Ambassador scheduling, training, and daily oversight, staffing the front Admissions desk, and visiting program follow-up/review. Programs include daily campus tours, Campus Previews, Academic Open Houses, New Student Registration, group tours, special request tours, and all other prospective visit events needed by the Office of Admissions. This position will be available to meet with prospective students and families if admissions representatives are unavailable. While maintaining data privacy standards (FERPA), manage high-level office correspondence with campus departments, staff, and external customers/individuals. This includes in-person, email, phone, and mail communications. Answering questions, assisting with sending timely information, and resolving customer issues. This will also include the use of Slate CRM. Percentage of Time: 60%
Admissions Systems Data Management.
- Maintaining accurate and timely data in Minnesota State Colleges and Universities (Mn State) Integrated Statewide Resources System (ISRS) system, Slate (CRM), Image Now, and Microsoft Office - focusing on accuracy. Providing necessary support to University Ambassadors to utilize these systems. Assisting in the receipt, scanning, and uploading all transcripts for the office. Percentage of time: 20%
Providing administrative support/other duties as assigned.
- Includes purchase orders/P Card, bulk mailings, inventory control, printing material ordering, swag and Marketplace/Workday assistance for the division of Enrollment Management at BSU. Percentage of time: 20%

Minimum Qualifications

Data entry skills sufficient to maintain accurate budget records and reports.
Customer service skills sufficient to effectively communicate on the phone, in person, and online, to provide effective general and specialized office support (this requires common courtesy, tact, interest in positive problem solving, empathy, and the ability to organize ideas logically).
Skill in using word processing sufficient to use software such as Microsoft Word, to prepare, edit and finalize emails, memos, reports, and/or other documents and types of written communication that are grammatically correct, in proper format, and free of spelling errors.
Skill in using spreadsheet applications, such as Microsoft Excel, to enter, compile, store and retrieve data.

Preferred Qualification

Bachelor’s Degree (Management Information Systems, Accounting, Computer Science, or Business Administration preferred).
Experience using student data management systems such as Integrated Student Records System (ISRS), CRMs, and Image Now.
Knowledge of the Family Educational Rights and Privacy Act (FERPA) and the legal responsibilities of protecting the confidentiality of student educational records in your possession.
A demonstrated commitment to the principles of diversity, equity, inclusion, and anti-racism.

Other Requirements

All applicants must be able to lawfully accept employment in the United States at the time of an offer of employment.
Employment for this position is covered by the collective bargaining agreement for the American Federation of State, County & Municipal Employees (AFSCME) bargaining unit, which can be found at:
https://mn.gov/mmb/employee-relations/labor-relations/labor/afscme.jsp
.
In accordance with the Minnesota State Colleges and Universities (Minn State) Vehicle Fleet Safety Program, faculty and staff driving on college/university business, who use a rental or state vehicle, shall be required to complete a vehicle Use Agreement form and conform to Minn State’s vehicle use criteria and consent to motor vehicle records check annually.
BSU is a tobacco free workplaces
(see policy)
.

Work Shift (Hours / Days of work)

Full-time; Monday – Friday 8:00 a.m. – 4:30 p.m.

Pay / Salary Range

Depends on qualifications; current pay range is $20.45 - $27.12 per hour

Telework (Yes/No)

Telework is currently not available for this position.

Inquiries about the position:

Amanda Peters, Interim Executive Director of Admissions

Phone: (218) 755-2031

Email:

amanda.peters@bemidjistate.edu

If you have general questions about this posting or submitting an application or bid, contact Mary Miller at

mary.miller@bemidjistate.edu

About

UNIVERSITY / COMMUNITY

WHY BEMIDJI:

It’s more than a job. It’s an opportunity for the extraordinary.

On the idyllic shores of Lake Bemidji, cradled among the limitless natural beauty of the North Woods and neighbored by Minnesota’s three largest Indigenous nations, Bemidji State University offers opportunities for the extraordinary.

Bemidji State University has been ranked as one of the top 30 public institutions in the Midwest region by U.S. News & World Report each year since 2019. BSU offers its diverse student body a comprehensive spectrum of opportunities with nearly 120 undergraduate degrees and emphasis areas in more than 50 areas of study, 14 pre-professional programs, and 14 graduate programs and certificates.

As Bemidji State continues its second century of service, our vision is simple: we educate people to lead inspired lives. To achieve this, BSU centers diversity, equity and inclusion as a core value and strives to create a campus culture in which all members are free to be their authentic selves. BSU also proactively engages with Indigenous communities in northern Minnesota and nationwide toward its goal of becoming a destination university.

BSU is a member of the Minnesota State system of colleges and universities, the third-largest system of higher education institutions in the United States. It shares a unique alignment with Northwest Technical College, with administration and student services generally having dual responsibilities to serve both campuses. Through this alignment, NTC students can take advantage of services, support, activities, and opportunities at BSU that expand and enhance their college experience — such as full access to BSU’s library and the ability to live in BSU’s on-campus resident housing.

For the first time, a joint strategic planning process will guide the future directions for both institutions. The schools are pursuing four shared strategic priorities: student success, the Nisidotaading initiative, northern distinction, and telling our story. These priorities will serve as the foundations for master planning processes for facilities, academic programs, fundraising, information technology, intercollegiate athletics, and diversity, equity, and inclusion, among others.

The Nisidotaading initiative — named for an Ojibwe phrase meaning “building mutual understanding” — is creating a statewide center of excellence. It will develop communities of practice meant to help Minnesota State colleges and universities better educate their campus communities on historical trauma and lived experiences of their Indigenous populations, and how to most effectively guide Indigenous students toward their educational goals. In addition, BSU is the first university in the United States to expose all of its students to a course on Indigenous people before graduation.

Bemidji State University acknowledges that it is located on land and water that is the current and ancestral homeland of the Ojibwe and Dakota. We acknowledge the painful history of genocide, forced assimilation, and efforts to alienate the Indigenous inhabitants from their territory here. We honor and respect the many diverse Indigenous peoples still connected to this land, retained tribal sovereignty, treaty rights, and cultural resilience. Indigenous people are spiritual and physical caretakers of this land to which we all belong. Bemidji State University respects these sacred lands, stands with the community members from these Nations, and will fight injustice in all its forms.

At Minnesota State, the work we do is more than just a job. In their pursuit of purpose, connection, and growth, our employees play a critical role on our campuses. They develop policies, provide essential services, and work to improve the well-being and quality of life for our students and for all Minnesotans. Minnesota State is committed to equity and inclusion, and we invest in our employees by providing benefits, support resources, and training and development opportunities. Unlock your potential through possibility.

The City of Bemidji

Bemidji State University and Northwest Technical College lie amid the lakes and forests of northern Minnesota. Bemidji State occupies a wooded campus along the western shore of Lake Bemidji while Northwest Technical College lies just three miles east, near Bemidji’s robust industrial district.

The city sits between Minnesota’s three largest American Indian tribal nations: the Leech Lake Band of Ojibwe, the Red Lake Nation and the White Earth Nation. When settling the Bemidji area in 1750, the Ojibwe people named the lake Bemidjigamaag, which means “a lake with crossing waters” as the Mississippi River flows in from the south and exits on the east. Today, a city proper with a population of around 15,000 serves as a regional economic and cultural hub for about 100,000 Minnesotans.

Located just minutes away from a thriving downtown Bemidji, both the BSU and NTC campus communities have convenient access to affordable restaurants, fine-dining experiences, cozy coffee shops, grocery stores — including a natural foods co-op — city parks, and nearly unlimited outdoor recreational opportunities. Small, locally-owned shops and art sculptures line Bemidji's downtown streets, while national chains are also found in and around the area. The historic Paul Bunyan Playhouse has a calendar of classic shows, restaurants offer weekly live music performances, the First Friday Art Walk provides a tour of new monthly art exhibits, and annual festivals bring the community together throughout the year.

Additionally, the North Woods setting means students, staff, and faculty have a variety of activities available at their fingertips year-round. With more than 400 lakes — and a 240-acre research forest owned by BSU — within 25 miles of the city, there is easy access to kayaking, canoeing, swimming, boating, paddle boarding, hunting, hiking, biking, foraging, fishing, and more. An expansive network of multi-use trail systems is available for running, cross-country skiing, single-track or fat-tire biking, and skijoring. Further, downhill skiing, snowboarding, and tubing lie just north of Bemidji at the Buena Vista Ski Area.

Bemidji is also near two of Minnesota’s 66 state parks: Lake Bemidji State Park, which sits along Lake Bemidji’s northern shore, and Itasca State Park, home to the majestic Mississippi River Headwaters. Both parks are popular recreational and camping destinations where locals and tourists gather for sailing, swimming, and fishing during the summer months, and skating, hockey, curling, and—yes—more fishing in the winter.

Of course, no tour of Bemidji is complete without a visit to — and a selfie with — its two most famous residents: the iconic statues of Paul Bunyan and his trusty companion, Babe the Blue Ox. The famed duo, which has greeted visitors to Bemidji since 1937, is on the National Register of Historic Places and was once ranked by Kodak as the second most-photographed statue in America.

For further information

About BSU

visit our website at:

http://www.bemidjistate.edu

Review a "special report on how this former lumber town has rebuilt itself as a high-speed, regional center of enterprise" at

Bemidji 2.0

Other Resources:

Visit Bemidji –
https://www.visitbemidji.com/
218 Relocate / Greater Bemidji –
https://www.218relocate.com/
Bemidji Area Chamber of Commerce –
https://www.bemidji.org/
Explore Minnesota –
https://www.exploreminnesota.com/article/top-things-to-do-bemidji

Statement of Notice:

Bemidji State University prohibits discrimination and sexual violence of any kind. Contact the Title IX Coordinator if you have concerns regarding discrimination and/or sexual violence.Per

Minnesota State System Procedure 1B.3.1

, all universities and colleges must provide contact information of their Title IX Coordinator.

Megan Zothman, Campus Human Resources Officer & Title IX Coordinator

Email:

Title IX@bemidjistate.edu

Megan.Zothman@Bemidji State.edu

Phone: (218) 755-2502

1500 Birchmont Drive NE, Deputy Hall, Room 335, Bemidji, MN 56601

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

01-01-2025

Position End Date:

Open Date:

11-06-2024

Close Date:

12-11-2024

Posting Contact Name:

Teresa Kay Vincent Hanson

Posting Contact Email:

ov7151dz@minnstate.edu

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