United States Job Openings

Summit Materials (Cement Region)

Director Technical Services- CCC

Alpharetta

September 22, 2024


Director, Technical Services
Location: Remote (Central and Southeast U.S. Regions)
Compensation: $152,800 - $200,550 (depending on experience)
Ready for a fast-paced job where you can provide the literal groundwork that connects communities together? Join Summit Materials – a construction materials company leading the industry – where we build the foundation for a better tomorrow.
Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We’re passionate about our teammates, our work, and our communities. Each of Summit’s companies celebrates their individual legacies, but together - we are Summit Materials.
Benefits
We care for you and your family: We offer comprehensive medical, dental, and vision insurance plans to support the health of you and your family.
We prepare for the unexpected: We offer life insurance, long-term disability, and short-term disability coverage at no cost to you.
We invest in your career growth with Summit Materials and beyond: Get access to our Discover Learning catalog with thousands of available courses to support your professional and personal development. You can learn on-demand, at your own pace, and from any device.
We embrace your well-being: We know that your well-being is more than just physical. We’re here to provide teammates with the resources and tools they need to stay healthy and feel supported, including an Employee Assistance Program (EAP) with free counseling, financial resources, and more.
We support your personal goals: We provide a financial foundation as you plan for the future. Our programs, like our 401(k) plan where we match up to 4% of your annual income, are designed to help you prepare and reach your goals for you and your family.
We give you time to recharge: We offer our teammates Paid Time Off (PTO) so they can recharge and relax with family and friends.
Overview
Summit Materials Cement Segment Director of Technical Services is responsible for managing and leading a team of Technical Service Engineers to support cement commercial team customers. Supported by multiple concrete laboratories which have direct oversight by this role, the concrete and masonry laboratories provide product testing to proactively support cement operations to validate product performance to achieve market and customer demands. This role will work closely with Logistics, Commercial, Cement Technical Service, and Manufacturing teams regarding customer satisfaction and regulatory agency acceptance.
This position supports a good standing in the community, sustainable operations, and adheres to and upholds all company policies, safety standards and federal / state regulations.
Role & Responsibilities
  • Safety leadership in technical areas including management of concrete laboratories aligned with Summit Material’s Mission, Vision and Values.
  • Provide proactive consultation to cement commercial group customers in the areas of product performance, mix optimizations, best practices, technical information research, troubleshooting, and technical training.
  • Manages team of Technical Service Engineers including managers of concrete laboratories and masonry cement laboratories.
  • Act as liaison between sales and production on plant quality teams.
  • Proactively participate in promotion efforts relating to cement based and related products in coordination with Sales team.
  • Coordinate and facilitate competitive analyses for establishment and review of internal quality objectives.
  • Provide internal technical training to the cement commercial sales force.
  • Proactively participate in promotion efforts relating to cement based and related products.
  • Proactive involvement in technical organizations such as the American Concrete Institute (ACI) and American Society for Testing and Materials (ASTM) as well as various ready-mix concrete organizations with emphasis at the local or regional level.
  • Responsible for updating and implementing Quality Management System (QMS) throughout the organization.
  • Provide guidance and training to Technical Service Engineers and Concrete Laboratory Quality Managers to develop technical skills to ensure consistency and competency within organizational roles.
  • Lead efforts to improve existing products; including research and development of new products to meet current and future market requirements.
  • Support sustainability initiatives such as Environmental Product Declaration.
Ability, Skills & Knowledge
  • Bachelor’s degree in Concrete Technology, Civil Engineering or Structural Engineering or Materials Engineering, and/or minimum of 10 years in concrete and concrete products quality control industry.
  • Minimum of 5 years of experience as a Quality Assurance/Quality Control Manager, Technical Services Engineer or Certified Concrete Technologist in the building materials industries (cement, concrete, admixtures).
  • Technical knowledge of cementitious materials and concrete.
  • Proven ability to understand the technical aspects of a customer’s products, systems and applications.
  • Cement products application technology.
  • Clear understanding of industry standards and codes.
  • Proven incident and problem solving (troubleshooting) skills with an emphasis on timely resolution.
  • Interpersonal skills including conflict resolution.
  • Excellent project management and analytical skills.
  • Ability to multi-task and prioritize multiple projects at a time.
  • Ability to follow established process and procedures.
  • Strong oral and written communication skills with the ability to communicate with all levels of management.
  • Computer skills: Word, Power Point, Excel.
  • Ability to travel with minimal notice.
  • Travel requirement approximately 50%.
  • Due to the nature of this position, it is essential that the teammate be available to report to the designated work site / office and be ready to begin work when scheduled
  • Must be able to pass pre-employment screening which may include a physical, background check, and drug screen.
The physical demands and work environment described herein are representative of those that must be met by a teammate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the teammate will be regularly required to talk and hear, use fingers and hands to handle and/or feel, use eyesight for depth perceptions, close, distant, peripheral and color vision; stand, walk, sit, reach, climb, balance, stoop, kneel, crouch and crawl. Frequent exposure to walking on rocky, irregular surfaces that may be muddy and in reduced lighting conditions, moving mechanical parts, electrical equipment, high and/or confined spaces, fumes, airborne particles, outside weather conditions and explosives. Occasionally be able to lift and/or move up to fifty (50) lbs. independently and tolerate moderate noise levels.

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