Disneyland Resort

Oct. 23, 2024

Job Summary:

Responsibilities:

• Deliver exceptional Guest service in a fine dining atmosphere, focusing on creating a high-end dining experience
• Assist Guests with directions, event schedules and other information and assistance as needed to provide excellent Guest service
• Record Guest information, quote accurate times based on dining room status and staffing levels
• Check in Guests into the restaurant and gather Guest information on special events and celebrations
• Escort Guests to their tables, maintain menu cleanliness, monitor restaurant lobby. Retrieve high chairs, slings and boosters for little Guests. Pull chairs out for Guests
• Answer phone in timely manner and record reservation bookings, directions and all other questions. Articulate with proper verbiage, refraining from use of slang and phrase fragments
• Ability to take note of any phone messages and call back Guests with in a timely manner

Basic Qualifications:

• You must be 18 years of age to be considered for this role
• 1+ year(s) experience in a high-volume fine-dining restaurant
• Must be self-motivated and able to work independently or part of a team
• Enthusiastic about the Guest experience and growth
• Ability to multi-task and work in a very fast-paced environment

Preferred Qualifications:

• Bi-lingual or Multi-lingual
• 1+ plus years in a luxury Hotel environment

Additional Information:

SCHEDULE AVAILABILITY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Must be flexible and able to work a variety of shifts including days, nights, weekends, holidays and special events.

SUBMITTING YOUR APPLICATION
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KEYWORD: DLR CASTING, dlrcasting, DLRCulinary, DLR Culinary, Disneyland Resort Casting Hourly Jobs, DLRResort Roles, DLR Resort Roles

The pay rate for this role in California is $20.00 per hour.

Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits

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