ABOUT US: Ten-8 Fire and Safety, LLC is a major United States distributor of fire and emergency apparatus and equipment. Focused on serving customers in Florida and Georgia, our knowledgeable staff of sales, service, and support personnel is comprised of over 160 employees. For more than 30 years, we have worked hard to improve our business and expand our customer base, continually investing in our personnel and facilities. Operating out of seven service locations, we strive to make our service experience second to none!
We are seeking a talented and competitive Parts Associate that thrives in providing quality customer service and solutions. This is an hourly position located in Bradenton, FL. Applicants outside the area, must be willing to relocate.
Apply online at www.ten8fire.com
SUMMARY: The Parts Associate must be highly motivated to accomplish their objectives with proper purchasing procedures, inventory control, and pricing.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed.

• Ensure total customer satisfaction to ensure a standard of service that exceeds customer and management expectations.
• Proficient in Microsoft Outlook, Word & Excel
• Handle incoming phone calls for retail parts sales.
• Formulate and process sales orders for parts.
• Purchase parts from vendors through the Purchase Order system and ship to retail customers.
• Follow up on phone calls, parts order, returns, and shipments.
• Identify parts of trucks (specifically fire trucks).
• Assist customers in selecting the correct part(s) when the part number is not known.
• Work closely with vendors to solve parts problems encountered by customers.
• Assist in collection of receivables.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• A high school diploma or equivalent is required.
• Minimum 2-5 years parts, with truck experience a plus.
• Strong attention to detail with paperwork and all processing.
• Proficient with Microsoft Office Suite or related software. Knowledge of SAP Business One or related business software a plus.
• Good listener with excellent phone skills.
• Creative problem solver.
• Ability to read parts blueprints.

MATHEMATICAL SKILLS: Ability to apply concepts of basic mathematics. 2 of 2 Parts Associate
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to create standard correspondence. Ability to effectively and concisely present information in one-on-one and small group situations to customers and other employees. Ability to work from oral and written instructions. Proficient verbal communication skills, in English, are required.
REASONING ABILITY: Ability to apply common-sense understanding to carry out instructions in written and oral form. Strong problem-solving skills required.
OTHER SKILLS AND ABILITIES:

• Must be able to manage time, cost, and effort to ensure efficiency.
• Must have excellent verbal and communications skills.
• Must have a strong ability to multi-task.
• Must be detail oriented.
• Must provide excellent customer service.
• Strong communication skills are required.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to lift/carry a maximum of 100 lbs.
WORK POSITIONS (defined in 10% increments or work time):
Sitting: 50 % Standing: 30 % Walking: 20 %
EEO STATEMENT: Ten-8 Fire & Safety provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
DRUG FREE WORKPLACE: Ten-8 Fire & Safety is committed to protecting the safety, health and wellbeing of all employees and other individuals in our workplace. As a condition of employment, employees are required to participate in pre-employment drug screening.
Job Type: Full-time
Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Villa Rica, GA 30180: Relocate before starting work (Required)

Work Location: In person