Primary Purpose

Join our team and enjoy a work-life balance like no other! With 12 holidays, paid Fridays off in the summer, a generous winter break, ample vacation and sick leave, you'll have the time to recharge and thrive. We invite you to join Southwestern Oregon Community College in fulfilling our mission by supporting the cultural and educational needs of our diverse communities.
We also offer exceptional insurance plans, including contributions to an HSA, affordable medical, dental, and vision plans, and so much more. Apply now and experience the benefits of a caring community college that values your time and well-being.

Description of Essential Functions

Compliance Reporting and Data Use (approx. 55% of time)

• Prepares compliance reports, including but not limited to Integrated Postsecondary Education Data System (IPEDS) and other federal reports, D4A and other state regulatory and funding reports, National Student Clearinghouse, legislative initiatives and requests, among others.
  • Creates, maintains, and documents standardized, automated reporting infrastructure and procedures.
  • Collects, cleans, validates, summarizes, maintains, and prepares data for submission, and ensures accuracy of submission.
  • Assists other college offices such as Registration, Student Financial Aid, Business Services, Human Resources, and monitors data processes to meet compliance requirements within established deadlines.
  • Identifies and assists with implementation of opportunities to improve accuracy and efficiency of routine reporting through automated procedures.
• Develops, performs, documents, and automates complex queries and scripts to extract, clean, and prepare data for analysis from internal databases and external sources using SQL, R, Python, or similar tools.
  • Develops and maintains computer code to compile data for compliance, accreditation, and funding requirements, such as performance measures, program monitoring and evaluation, learning assessment, and grant reporting.
  • Retrieves data from a wide variety of sources including, but not limited to, the internal student information system, surveys and questionnaires, and state and national data banks such as National Student Clearinghouse, IPEDS, D4A, Community College Survey of Student Engagement (CCSSE), U.S. Census Bureau, U.S. Department of Labor, Oregon Department of Education.
• Assists in designing, building, and publishing automated, actionable, and accurate self-service data dashboards related to institutional research and effectiveness, such as student outcomes, equity, enrollment, courses, and data requested frequently by grant funders.
  • Produces and documents data reports and visualizations using Tableau, Excel, SQL Server Reporting Services (SSRS), R/Python, and interactive web-based reporting applications, and documents.
  • Maintains and documents standards for consistent information presentation across dashboards, ensuring clarity for both technical and non-technical audiences.
  • Performs, summarizes, interprets, and documents descriptive and basic inferential statistics for reporting and outcome monitoring.
• Serves as the point of contact for all data requests, internal and external. Works with requestor to define and meet their needs in a timely fashion, while adhering to privacy and confidentiality requirements.
• Manages content and assists with information architecture of Institutional Effectiveness section of the college website/portal, such as accreditation requirements, learning assessments, program review.
• Participates in trainings provided by state and federal regulatory agencies and closely related affinity groups to maintain current knowledge of compliance and reporting rules, and to ensure data standards, storage protocols, and data submissions comply with requirements.

Data Integrity and Knowledge Management (approx. 45% of time)

• Assists the Director in overseeing data integrity, quality assurance, and common data definitions, helping to audit institutional data quality and facilitate continuous process improvement, ensuring institutional data practices are reliable, valid, and ethical.
  • Documents, implements, and maintains data standards, including institutional data dictionaries, collection timelines, storage standards, standardized reporting, and user-focused delivery.
  • Collaborates with ERP Administrator and Applications Analysts to analyze file structure and data element change, implement data dictionaries, create views for end users, and review updates to the student information system.
  • Assists in developing and maintaining robust and sustainable institutional data process models, supports data governance, data validity and reliability, and continuous process improvement in institutional data practices.
    • Engages college stakeholders to understand their data needs, use cases, and processes, and facilitates effective data solutions.
    • Creates, updates, and maintains procedural and end-user documentation for systems such as Jenzabar (student information system), the internal portal, and related applications.
    • Assists in implementing and monitoring a data governance framework and policies that align with the college’s data strategy and objectives and regulatory requirements.
      • Helps enforce data governance policies, procedures, and standards ensuring consistent data management practices across the college.
      • Provides suggestions and support on data management processes, and data quality

Performs Other Duties and Special Projects as Required/Assigned

Required Knowledge, Skills and Abilities

• Four-year degree from an accredited institution in computer science, data science, information science, systems science, operations research, public administration, business, or related field.
  • Note: Four-year degree may be substituted by any of the following:
    • two-year associates degree plus two (2) years full-time experience in the field; OR
    • five (5) to seven (7) years of directly related experience in the field.
• Two years experience with each of the following:
  • Working with complex data systems and writing SQL to access data in relational databases, including data validity and reliability and data modeling
  • Summarizing and interpreting data, developing, and presenting custom data reports, including descriptive and inferential statistics
  • Interpreting and applying government regulations
• Fluency in SQL (intermediate to advanced) or other similar query or programming language and Excel (advanced) for data manipulation and analysis
• Experience with statistical programming languages such as R and/or Python
• Experience with visualization tools such as SSRS, Tableau, and/or Power BI
• Experience with process automation and workflow management such as Power Automate
• Experience with content management systems such as Share Point

• Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter. Ability to communicate effectively orally with groups and/or individuals, and deal with peers, the public and the community in a positive, empathetic and professional manner, and explain complex data concepts to non-technical audiences.
• Ability to work effectively with populations representing diverse social, economic, cultural, ideological and ethnic backgrounds, life experiences and abilities, including community members, students, faculty, and staff.
• Knowledge and experience in database design, using T-SQL or other ODBC – compliant tools. Ability to create, test and execute SQL language code.
• Listening skills to understand reporting needs and tailor data-gathering efforts as appropriate. The ability to communicate with individuals who lack data or technical backgrounds is essential; proficiency in technical writing and visual data presentation is advantageous.
• Excellent technical, analytical, and problem-solving skills with high-level understanding of data definitions, data sources, extraction logic, and methodologies.
• Ability to clean and prep data required for all external reporting requirements using existing auditing reports and tools.
• Intermediate knowledge of data mining and management for small to large data sets, integrated database systems, networks, and microcomputer systems and software.
• Ability to use Internet, Microsoft Outlook, Word, and Excel and standard software for data analysis such as web-based analytics and survey packages, SAS, R and SPSS. Able to learn and function in the College’s information management system.
• Ability to follow established college and department procedures and work independently to accomplish those procedures. Ability to implement general directives and Board policies in the assigned areas of responsibility.
• Knowledge of assessment, data analysis, and student learning outcomes.
• Maintain proficiency in ERP suite and integrated products, and maintain current knowledge of new technologies and best practices in data engineering, data integration, reporting, and visualization.
• Ability to develop and apply flexibility, resourcefulness, and creative approaches to solve problems with an understanding of the institution-wide systems.
• Knowledge of statistics and data analysis including descriptive and inferential statistics.
• Knowledge of basic survey/inquiry development.
• Familiarity with institutional planning and research techniques, statistical analysis, and data management.
• Ability and willingness to manage a flexible work schedule with self-discipline, including travel, various hours and possible weekends/evenings, as well as work days at other college locations.
• Ability and skill in protecting confidential and sensitive information and ensures data reporting complies with state and federal laws and administrative rules, such as Family Educational Rights and Privacy Act (FERPA) and guidelines from the U.S. Office of Civil Rights.

• Experience working in Institutional Research
• Advanced proficiency using SQL
• Experience working with Jenzabar
• Experience using Tableau and SSRS
• Experience with statistical analysis
• Knowledge of data warehouse principles
• Experience in assessment or program evaluation

Additional Job Information

SUPPLEMENTAL INFORMATION
Southwestern Oregon Community College only accepts applications through this online application system. We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline.

For assistance with this, please email hr@socc.edu. For technical assistance with your application, please call (855) 524-5627.

Please note: We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum/special qualifications and additional requirements to be considered for this position.

Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration. Required documents must be provided at the time of application. Please remove any personal information such as photographs, date of birth, gender, social security number, and other protected information from your documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered.

Positions are subject to budget consideration and approval. For the candidate who is hired into this position, salary placement will be based on guidelines in administrative policies and procedures or collective bargaining agreements (as applicable). For this reason, please be sure to include everything in your application that you want the college to consider towards placement.

The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Southwestern.

Final candidates will be subject to a criminal background check as part of the employment process.
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REASONABLE ACCOMMODATION STATEMENT
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform. All employees of Southwestern Oregon Community College are expected to perform tasks as assigned by Southwestern Oregon Community College supervisory/management personnel regardless of job title or routine job duties.
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VETERAN'S PREFERENCE STATEMENT
Applicants are eligible to use Veteran's Preference when applying with Southwestern Oregon Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.
DOCUMENTS REQUIRED:

• MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) – OR – Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
• Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
  • You can request copies of your military service record through the National Archives website at: http://www.archives.gov/veterans/military-service-records/

For information regarding Veteran's Preference qualifications, visit the following website: http://www.oregonjobs.org/DAS/STJOBS/vetpoints.shtmlq

NON-DISCRIMINATION
It is the policy of Southwestern Oregon Community College Board of Education that there will be no discrimination or harassment on the grounds of race, color, gender, marital status, sexual orientation, religion, national origin, age, political affiliation, parental status, veteran status or disability in any educational programs, activities or employment. Persons having questions about equal opportunity and nondiscrimination should contact Vice President of Administrative Services in Tioga 512. Phone 541-888-7206 or TDD 541-888-7368. All other issues, concerns, and complaints should also be directed to the Vice President of Administrative Services for referral to the appropriate Manager.

Annual Campus Crime/Annual Fire Safety (Clery Act) Report
The “Jeanne Clery Disclosure for Campus Security Policy and Campus Crime Statistics Act” (formerly the Campus Security Act) is a federal law that requires institutions of higher education to disclose campus security information, including crime statistics for the campus and surrounding area. As a current or prospective Southwestern student or employee, you have a right to obtain a copy of this information. You may review this information here: Annual Campus Crime/Annual Fire Safety (Clery Act) Report. You may also obtain a hard copy of this information upon request by contacting Administrative Services at 541-888-7206.