Job Details

Working Title: Integrated Conflict Management System Facilitator
Job Class: State Program Administrator Senior
Agency: Human Services Dept

• Job ID: 80179
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Limited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/12/2024
• Closing Date: 09/25/2024
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / DHS Employee Culture
• Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes, (Approximately 10% for meetings)
• Salary Range: $27.84 - $40.82 / hourly; $58,129 - $85,232 / annually
• Classified Status: Unclassified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• End Date: 2027
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: No

This is a temporary position that includes state benefits with an anticipated end date of 2027.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

This is a temporary position that includes state benefits with an anticipated end date of 2027.

• Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available.

The incumbent will serve as an Integrated Conflict Management System (ICMS) facilitator and trainer for the Minnesota Department of Human Services to maintain a positive productive work environment that responds to and learns from destructive forms of conflict for effective functioning of our agency.
Responsibilities include, but not limited to:

• Conduct conflict facilitation services as designated within the Integrated Conflict Management System (ICMS) for DHS
• Conduct skill and relationship development services as designated within the Integrated Conflict Management System (ICMS) for the Department of Human Services (DHS).
• Assist the ICMS Coordinator in coordinating ICMS services.

Qualifications

Minimum Qualifications

There are two (2) different ways to qualify for this position and you must have the required work experiences:
Two (2) years of expert experience performing training, knowledge, and experience in the principles and practices of restorative philosophy, alternative dispute resolution (transformative or facilitative mediation), and integrated conflict management systems along with the required work experiences listed below.
OR
Bachelor’s degree in peace and conflict studies, conflict resolution, psychology, or another closely related degree.
AND
One (1) year of experience performing conflict management training and/or experience in the principles and practices of restorative philosophy, alternative dispute resolution (transformative or facilitative mediation), and integrated conflict management systems along with the required work experiences listed below.
Required work experiences must clearly demonstrate:

• Conducting conflict facilitation services.
• Evaluating problems of a procedural nature and applying techniques to deal with those problems.
• Practical experience applying conflict management principles at an organization or business.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures.
• Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond flexibly to requests and concerns.
• Minnesota State Neutrals roster also known as the Minnesota Statewide ADR-Rule 114 Neutrals Roster.
• Knowledge of the agency’s organizational structure and how the ICMS function relates to that structure.
• Demonstrated experience facilitating discussions to guide, solicit and explore diverse perspectives.

Additional Requirements

• The Minnesota Department of Human Services (DHS) will conduct criminal background checks on all finalists for this position. Finalists must pass the DHS background check.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact De Anna Conover at deanna.conover@state.mn.us .
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.