Job Summary:
Our Hot Line Cooks are passionate about food and collaborate with our kitchen team to deliver great food to our guests every time they visit. We encourage our team members to be well-rounded and willing to do whatever it takes to keep us running smoothly. No matter what position you start in with us, you will have the opportunity to be cross-trained and will be encouraged to take on different positions within our team.


The Hot Line Cook oversees operations and job duties such as responding to inquiries, resolving issues or concerns. The Hot Line Cook has the primary objective of driving the vision for company and customer standards. The Hot Line Cook is accountable for shaping and delivering the business’s production to drive the overall performance of the department. The Hot Line Cook balances company and customer demands with delivery and execution. The Hot Line Cook ensures that our products and services meet all necessary requirements before they reach the consumer. The Hot Line Cook oversees cost effectiveness, productivity, and the provision of company and customer demands that nurture continuous improvement. The Hot Line Cook is responsible for implementing quality assurance principles and practices throughout the company.


Duties/Responsibilities:

• A team player with a positive attitude.
• Quick and flexible learner.
• Attention to detail.
• Communication and collaboration skills.
• Basic food, kitchen equipment and prepping knowledge.
• Must be able to read tickets on screen.
• Food handler’s certification.
• Display working knowledge of all ingredients and preparation used on the menu.
• Follow company recipes, portion controls and presentation specifications.
• Maintain a fully stocked station throughout each shift and ensure that all food meets company standards.
• Consistently ensure the station is clean and organized.
• Communicate effectively with the kitchen team and embody an environment of teamwork.
• Follow health, safety, and sanitation guidelines.
• Handle varying levels of business volume with composure and a positive attitude.
• Perform all opening and closing duties assigned by Kitchen Manager, Chef or managers.
• Demonstrate an eagerness to refine skills and desire to learn and grow.
• Flexibility and willingness to adapt to changes.
• Driven and self-motivated.
• Implement quality assurance standards.
• Ensure performance, reliability, functionality, and compatibility is up to company standards.
• Patience and the ability to maintain a professional demeanor.
• Performs other related duties as assigned.
• Enforce health and safety precautions.
• Additional duties may apply.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to frequently lift, move and/or push up to 50 pounds without assistance.
• Ability to sit, walk, climb up and down stairs repeatedly for extended periods of time.
• Constant standing and bending.
• Tasks will be performed using and in proximity of coolers, stoves, and other hot equipment.

Education and Experience:

• Food Safety / Handlers Certification
• 1+ year in a line cook position at a casual dining restaurant or similar experience.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period. The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer). The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move and/or push up to 50 pounds without assistance.


Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including weekdays, weekends, holidays, and nights.

Language Skills:
Ability to read and interpret documents such as e-mail communication, instant message communications, legal documents, invoices, technical manuals, ledgers, and purchase orders. Inventory, shipping, and various reports. Ability to effectively present information, provide instructions and thoroughly answer questions in one-on-one and small group situations to other employees of the organization in English.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in training materials and manuals. The ability to reasonably assess and report malfunctioning equipment, poor condition of equipment and any potential issues that may affect operations and all areas of the kitchen.



Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a typical office and warehouse environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Authorization:
United States Citizen or Alien Authorized to work in the United States.


EEO statement:
Jake’s is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Jake’s makes hiring decisions based solely on qualifications, merit, and business needs at the time.


Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.