United States Job Openings

Magnum Companies
Office Administrator
Commerce City
FULL TIME
October 16, 2024
Magnum hauls/delivers a variety of freight for our customers and partner carriers. Some examples may include paper products, household chemicals, alcohol, tobacco, and food-grade items. Magnum is an equal-opportunity employer, a drug-free workplace, and participates in E-Verify. We are veteran-owned and operated!
#INDLP23
Benefits:
This is a full-time position with a complete benefits package available, including:
- Health Insurance with HSA and FSA Options and Wellness Incentives
- Company Paid Life Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan with Company Match
- Paid Time Off
- Employee Assistance Program (EAP)
- Supplemental Insurance Voluntary Options (Short-Term Disability, Long Term Disability, Accident/Hospital Confinement, Critical Illness/Cancer Insurance)
- Boot reimbursement ($150)
- Excellent telephone and customer service skills and the ability to answer many calls and/or emails daily.
- A high level of interpersonal skills to handle customer service issues calmly and professionally.
- Effectiveness in working with internal and external customers professionally on all inquiries.
- The ability to multi-task, establish priorities, and meet deadlines.
- Excellent data entry skills with strong attention to detail.
- Strong written and verbal communication skills.
- The ability to learn quickly and work without supervision, both independently and as part of a team.
- Knowledge and experience in data entry, Microsoft Office, and general computer applications.
Education/Experience:
- High school diploma/GED and two (2) years of education from an accredited university, community college, or business school (preferred) and a minimum of two (2) years' experience in data entry.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state and federal law.
- Ability to sit and/or stand for extended periods - continuously.
- Ability to talk, hear, and see – continuously.
- Ability to lift and/or carry up to 20 pounds – occasionally.
- Ability to travel – occasionally.
- Build relationships and provide excellent customer service with our customers (internal and external) via telephone and email.
- Handle customer complaints in a calm, professional manner.
- Enter pickups, returns, and gather information from customers to communicate with other depts.
- Monitor, track and trace customer’s freight.
- Process changes or cancellations to freight bills.
- Take ownership of customer’s concern. Diagnose, assess, resolve, and provide resolutions for as much ease as possible to the customer.
- Educate customers on technology solutions that Magnum has in place.
- Performs other related duties as assigned.
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