Description

Examples of Duties

• Reviews case records in Child Protective Services (CPS) Investigative/Family Assessment, CPS In-Home Services, Permanency Planning, Foster Home Licensing, Interstate Compact, Home Studies, Adoption, Adoption Assistance, financial records related to foster care payments, and Intake Screen In and Out cases.
• Evaluates the quality of work performed to include adherence to federal, state, county laws, policies and standards, complete assessments, and sound decision making judgment.
• Makes field visits with social work staff, as requested by management, to assess their field skills level and attend agency meetings where cases are staffed to determine the depth of social work provided.
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines. Identify training needs and take action to ensure company-wide compliance.
• Assists managers and supervisors in identifying needs, objectives, and strategies for programs, work performance and training through the result of case reviews.
• Develops, recommends, and assists in implementing standardized work methods/practices.
• Coordinates all federal, state and county audits related to child welfare practice and eligibility in the child welfare division.
• Monitors improvements of individual workers/supervisors compliance with laws, policies and standards based upon on-going monitoring of records.
• Develops broad training objectives for the Child Welfare Division based upon case reviews and discussion with the agency Director and Child Welfare management.
• Works with management to develop and write consistent policies, practices and guidelines to enhance the delivery of social work practice among all staff.
• Responsible for supervising and evaluating staff and has substantial influence in hiring and other employment decisions.
• May conduct client satisfaction surveys.
• May attend case conferences and staffing with legal, court personnel, and other Department of Human Services staff.
• Attends other agency and community meetings as required.
• Performs related tasks as required to potentially include but not limited to emergency shelter operations.

Minimum Education / Experience requirements

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  Requires a master's degree in the field of psychology, sociology or social work and two years of experience in evaluation using statistical methodologies, planning, consultation, or instructing/training in human service programs;
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  Or a bachelor’s degree field of psychology, sociology or social work and three years of experience in evaluation using statistical methodologies, planning, consultation, or instructing/training in human service programs.
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  Degree must be from an accredited college or university.
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  An equivalent combination of education and experience may be accepted.

Supplemental Information