Position Summary:
Department: Orlando Health Medical Group - Interventional Spine
Status: Full-Time | 40 hours per week
Hours of Operation: Monday - Friday, 7:30AM - 5:30PM
Title: Scheduling/Registration Specialist, Lead

***Location of Pracitce: Orlando, FL 32806 ***

Orlando Health Medical Group is a comprehensive physician group serving patients from across the southeastern United States. With more than 200 practices and 1,200 physicians, Orlando Health Medical Group has a strong representation in over 55 specialties, including cardiology, vascular medicine, orthopedics, oncology, digestive health, neurology, neurosurgery, bariatric surgery, general surgery, bone marrow transplant and critical care medicine, as well as more than 30 pediatric subspecialties, women’s health, primary care and the largest hospitalist program in Florida.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Position Summary
Responsible for coordinating daily operations and processes for effective registration and scheduling of diagnostic and interventional
procedures.

Responsibilities:
Essential Funcitons:
Responsible for maintenance of appropriate departmental schedules.
Acts as a liaison with the Manager and Scheduling/Registration Specialists.
Coordinates daily activities within the Scheduling/Registration department, to ensure and execute maximum productivity and
efficiency.
Provides feedback to manager for human resources functions such as hiring, coaching, and counseling.
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules,
reschedules and cancels multiple diagnostic and interventional procedures.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
Communicates with Patient Access and clinical departments regarding registration and scheduling issues.
Takes a proactive role in problem resolution.

Qualifications:
Education/Training
High school graduate or equivalent. Medical terminology and/or basic anatomy training required.

Licensure/Certification
None.

Experience
Six (6) years’ experience in clinical registration or scheduling. Associate degree in business, information systems, clinical field or related
field may be substituted for four years of experience. Bachelors degree in business, information systems, clinical field or related field may
be substituted for six years of experience.